Post Reply Trying to cancel subscription
17394 cr points
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22 / M / Michigan
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Posted 5/21/16
I was pretty certain that i canceled my recurring membership here months ago. It had about 4-5 months left when i canceled it and today i got an email today saying that it has been renewed for another entire year? I haven't been here in months and I did not want it to renew. Can i get this canceled and refunded? I paid for nearly half the year on my last one that i didn't use anyway.

Also i just tried to cancel it again and it still says it's active.

I don't know where to put in a ticket so i hope this post will suffice.

Thank you
One Punch Mod
85792 cr points
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F / Boston-ish
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Posted 5/21/16

Fuddbender wrote:

I was pretty certain that i canceled my recurring membership here months ago. It had about 4-5 months left when i canceled it and today i got an email today saying that it has been renewed for another entire year? I haven't been here in months and I did not want it to renew. Can i get this canceled and refunded? I paid for nearly half the year on my last one that i didn't use anyway.

Also i just tried to cancel it again and it still says it's active.

I don't know where to put in a ticket so i hope this post will suffice.

Thank you


/contact gives you the form you can use to contact customer support to request cancellation and refund. I think it probably says it's still active because it will show that for the year that was renewed.
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