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Post Reply iOS Manga App only works if I don't sign in
80035 cr points
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35 / M
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Posted 9/16/16
I've had this issue too. Now that iOS 10 is out, I get an error message that says unable to connect to server.
5087 cr points
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71 / M
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Posted 9/21/16
I was dreaming that IOS 10 might fix this long standing issue, but sadly, my IPAD only gained about half a second of log on before it quits.

Someone suggested leaving bad reviews at the APP store, while I don't suggest this, It might get some kind of response from CR. As any manga or anime demonstrates a public apology goes a long way in healing insults.
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Posted 9/23/16 , edited 9/23/16
I left a one star review with an explanation there as well. There hasn't been a response. No one should feel bad about writing a bad reviews. Apps that literally cannot start should get 1 star reviews. You don't have to be mean about it. The really ironic thing is that it's broken the worst for the people paying for premium.
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71 / M
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Posted 10/6/16
We are now in to October, IOS 10 is released, and still CR has not fixed the problem that was reported in May. I do not know the numbers effected, but the Manga App is still unusable. We are still paying for it. That is a definition of "fraud". Still CR is NOT talking to those of us complaining about the issue. If you read anything from CR there seems to be no problem. I called a couple of months ago and was told that the problem was on Apple's end. That now seems like a lie. There are a lot of Manga readers out there that have met Apples guidelines and work very well, some much better that CR's ever did. If they can do it why can't CR? One possibility might be that CR has partnered with Funamation for more Anime and is reducing or eliminating Manga. The paying customer must be told or it is the same a stealing our money.
Any junior college student with a knowledge of Swift should be able to put out a Manga App from scratch in a month or less, and the another month for Apple to approve it.

Communicate with us. Don't take our money for services that you are not delivering.
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71 / M
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Posted 10/19/16
I finally got something, at least a response
##- Please type your reply above this line -##























crunchyroll.com


Aki (Crunchyroll)
Oct 14, 3:27 PM PDT

Hello stonerrt!

We are sorry you are still experiencing this issue. We are still working on coming up with an update. Please stay tune on our Forums.

We value your patience!

Take care,

Aki
Customer Service
Crunchyroll


crunchyroll.com















This email is a service from Crunchyroll.[JPVXDX-9WMJ]

We shall see what happens.
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71 / M
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Posted 11/11/16
23 MORE days and counting. Aki and all others; we are still waiting. Your email was , at least, a private admission that there is a problem and I thank you for it. CR on the other hand still has not admitted to a problem in public. It makes me wonder what percent of the Manga readers experience this issue, or even how many Manga readers are trying to use their iPads to access CR?

Still waiting and getting tired of it,
Ray
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Posted 11/24/16
I have been having this issue for some time and just tried once more today. Really sucks. I've had an open support ticket for months also. They told me the same, to wait for an update.
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71 / M
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Posted 12/8/16
Thanks to another suffering user Vegangoth, we now find that using the "Puffin" browser with an iPad will let soured manga from the website. It does work and seems to be the only way to get what we are paying for.
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71 / M
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Posted 12/27/16
Just a bump to say it still isn't fixed. The "Puffin" trick works, so someone can fix the problem.


Ray
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71 / M
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Posted 1/17/17
On the latest IOS I can't get the Manga app to work. This problem first arose last May (see the forums), and has not as yet been addressed by tech. It has been recognized as an issue by non-tech people in private emails, but publicly CR does not admit to a problem. I try to read your manga, but the only way to do so on the iPad is through the Parrot browser. Please admit to a problem and give us all a timeline for a fix. We have been paying for service NOT delivered for many months now and the frustration grows with each new release that cannot be read. Say that there is a problem. Say when it is expected to be fixed. It is not rocket science, it is good business.
Thank you


Ray
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Posted 4/14/17 , edited 4/24/17
Just a bump. This problem that was first noted in May 2016 and still hasn't been fixed. It seems that Crunchy doesn't care.
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Posted 4/20/17
I am having the same problem here, When I log in in the Manga App, it simply shuts down... "puff..., gone". "iOS Manga App only works if I don't sign in... .
31019 cr points
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Posted 4/20/17
Anyone who can help me out??? Please???
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Posted 4/20/17
Wow. I can't believe. even after so long time, nothing.

##crunchyroll.com


Aki (Crunchyroll)
Oct 14, 3:27 PM PDT

Hello stonerrt!

We are sorry you are still experiencing this issue. We are still working on coming up with an update. Please stay tune on our Forums.

We value your patience!

Take care,

Aki
Customer Service
Crunchyroll


crunchyroll.com ##
that is really a long freaking time...
10374 cr points
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41 / F / Scotland
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Posted 4/21/17
If you download the free 'puffin' browser for your iPad, that'll let you access the manga via the crunchy website. I've used this way for a few months now because of the crashing issue.
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