Post Reply Black screen on vids
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Posted 5/25/16
I have been watching videos on crucnhyroll for a few days perfectly fine but then suddenly a vid I was watching stopped and the screen went black. Now all vids I try to watch do this.

I am using Google Chrome but the problem does not exist on IE. I have already cleared cache and everything on chrome and have updated adobe yet both problems still persist.

These are also results from cmd tests I ran.





Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Sailornaruto39>nslookup cp150757.edgefcs.net
Server: UnKnown
Address: 10.0.0.1

Non-authoritative answer:
Name: a156.vi5g5.akafms.net
Address: 96.17.111.62
Aliases: cp150757.edgefcs.net
a156.v1507570.c150757.b3.vi5.akamaistream.net


C:\Users\Sailornaruto39>ping cp150757.edgefcs.net

Pinging a156.vi5g5.akafms.net [96.17.111.62] with 32 bytes of data:
Reply from 96.17.111.62: bytes=32 time=28ms TTL=57
Reply from 96.17.111.62: bytes=32 time=26ms TTL=57
Reply from 96.17.111.62: bytes=32 time=27ms TTL=57
Reply from 96.17.111.62: bytes=32 time=26ms TTL=57

Ping statistics for 96.17.111.62:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 28ms, Average = 26ms

C:\Users\Sailornaruto39>tracert cp150757.edgefcs.net

Tracing route to a156.vi5g5.akafms.net [96.17.111.62]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 7 ms 9 ms 7 ms 96.120.17.149
3 9 ms 7 ms 9 ms xe-3-2-0-sur02.bearcreek.tx.houston.comcast.net [69.139.209.145]
4 7 ms 7 ms 7 ms ae-1-sur03.bearcreek.tx.houston.comcast.net [68.85.247.237]
5 7 ms 7 ms 7 ms ae-27-ar01.bearcreek.tx.houston.comcast.net [68.85.246.45]
6 15 ms 14 ms 14 ms be-33662-cr02.dallas.tx.ibone.comcast.net [68.86.92.61]
7 29 ms 28 ms 29 ms be-11724-cr02.denver.co.ibone.comcast.net [68.86.84.229]
8 27 ms 26 ms 26 ms hu-0-11-0-5-pe02.910fifteenth.co.ibone.comcast.net [68.86.84.170]
9 27 ms 27 ms 27 ms a96-17-111-62.deploy.akamaitechnologies.com [96.17.111.62]

Trace complete.

C:\Users\Sailornaruto39>
29118 cr points
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Posted 5/25/16

sailornaruto39 wrote:

I am using Google Chrome but the problem does not exist on IE.


Do you have any Chrome Extensions such as an Ad-Blocker or anything else that would mess with Javascript? If you have any extensions running on Chrome, try turning them off one at a time, restarting Chrome each time, and then try Crunchyroll.

If you're running an Ad-Blocker or something to prevent tracking, they can sometimes mess with Crunchyroll. Other extensions that give you control over Javascript can also mess with playback.

If you don't have any Chrome extensions running, which episodes of which shows have you noticed the black screen? I'm running the latest build of Chrome and will also test it.
11 cr points
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Posted 5/25/16
I just fixed it. I went to chrome://plugins/

And disabled the flash plugin, closed the browser and then renabled it again. Don't know what caused the sudden problem but it's fixed now.
29118 cr points
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83 / F / Bite the pillow.
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Posted 5/25/16

sailornaruto39 wrote:

I just fixed it. I went to chrome://plugins/

And disabled the flash plugin, closed the browser and then renabled it again. Don't know what caused the sudden problem but it's fixed now.

Cool deal. Enjoy the anime.
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