First  Prev  1  2  Next  Last
Post Reply MEMDAY2016 code not working
Oniros 
14127 cr points
Send Message: Send PM GB Post
26 / M
Offline
Posted 5/27/16
Every time I try to apply the code to anything in my cart, I get:

"Sorry, something's wrong with what you entered. Please re-check your submission and try again."

Is the sale not live yet?
25020 cr points
Send Message: Send PM GB Post
Offline
Posted 5/27/16
Same thing happened to me. I'm even shipping to a US address which I thought might be the issue.
advoe 
14072 cr points
Send Message: Send PM GB Post
35 / M / Texas, USofA
Offline
Posted 5/27/16
Same issue here. I submitted a ticket.
25020 cr points
Send Message: Send PM GB Post
Offline
Posted 5/27/16
Damn now the item I wanted is out of stock. Fuck this site ;-;
34013 cr points
Send Message: Send PM GB Post
Offline
Posted 5/27/16
The store kept saying my payments were declined and they actually went through- I had to call PayPal to cancel as they ate over $1000 of my credit. The stock of what I was trying to get vanished in the process. The Crunchyroll store has always been kindof sketchy- this is a new low. Be wary.

32 cr points
Send Message: Send PM GB Post
31 / M
Offline
Posted 5/27/16
I'm having the same problem and I also submitted a ticket. The discount for free shipping for orders over $75 won't apply either.
32 cr points
Send Message: Send PM GB Post
31 / M
Offline
Posted 5/27/16
I think I figured it out. You need to enter your address first then click confirm up top. After you do that it will let you put the discount codes in. Hope this helps
32 cr points
Send Message: Send PM GB Post
31 / M
Offline
Posted 5/27/16
Okay... The free shipping coupon, "SHINJI75" doesn't stack with the 20% discount. That's some real crap. Might be cheaper with the free shipping coupon if you're buying multiple products.

I don't even know if I want to buy what I put in my cart anymore I'm kinda upset they don't stack.
Oniros 
14127 cr points
Send Message: Send PM GB Post
26 / M
Offline
Posted 5/28/16 , edited 5/28/16

Triangles01 wrote:

I think I figured it out. You need to enter your address first then click confirm up top. After you do that it will let you put the discount codes in. Hope this helps


I have my address and card info saved and still not working. This is extremely upsetting.


Triangles01 wrote:

Okay... The free shipping coupon, "SHINJI75" doesn't stack with the 20% discount. That's some real crap. Might be cheaper with the free shipping coupon if you're buying multiple products.

I don't even know if I want to buy what I put in my cart anymore I'm kinda upset they don't stack.


This tbh is expected though.
34013 cr points
Send Message: Send PM GB Post
Offline
Posted 5/28/16
BEWARE

I don't know if it is PayPal specific, but the site just isn't working. As my earlier orders showed up as cancelled I stupidly made another hopeful attempt. CrunchyRoll says "declined" and PayPal shows purchased.

And support isn't responding in a timely manner. Sigh. Guess I'm done buying things at CR- it isn't worth the aggravation.
34013 cr points
Send Message: Send PM GB Post
Offline
Posted 5/28/16
Update

Finally got a response- apparently they don't allow PayPal purchases over $200. It would be a lot nicer if it said something up front as opposed to putting a hold on your PayPal for the money they won't even accept.

Crunchyroll, PLEASE make this policy clearer and PLEASE fix your site to not put the order/authorization through when it exceeds your limit. Nothing is more rage inducing than being forced to sit on hold with phone support for what is arguably a bug in your system.
12 cr points
Send Message: Send PM GB Post
22 / M
Offline
Posted 5/28/16 , edited 5/28/16
I'm having the same issue. I'm just trying to buy volume 3, 4 and 5 of the DanMachi light novels and all I get is...

"Sorry, something's wrong with what you entered. Please re-check your submission and try again."

This is some buggy store and the prices and some of the shipping prices are ridiculous.
Oniros 
14127 cr points
Send Message: Send PM GB Post
26 / M
Offline
Posted 5/28/16
I submitted a ticket yesterday morning and still no one from CR has gotten back to me or dropped by over here to clear things up. Honestly, this qualifies as false advertising.
Der Zoodirektor
23403 cr points
Send Message: Send PM GB Post
34 / M / Germany
Online
Posted 5/28/16

Oniros wrote:

I submitted a ticket yesterday morning and still no one from CR has gotten back to me or dropped by over here to clear things up. Honestly, this qualifies as false advertising.


Our store specialist will look at the tickets on Monday. The promotion will still be available on Monday, and if your order is eligible, we can still apply the discount retroactively.
Der Zoodirektor
23403 cr points
Send Message: Send PM GB Post
34 / M / Germany
Online
Posted 5/28/16 , edited 5/28/16

Tofudebeast wrote:

Update

Finally got a response- apparently they don't allow PayPal purchases over $200. It would be a lot nicer if it said something up front as opposed to putting a hold on your PayPal for the money they won't even accept.

Crunchyroll, PLEASE make this policy clearer and PLEASE fix your site to not put the order/authorization through when it exceeds your limit. Nothing is more rage inducing than being forced to sit on hold with phone support for what is arguably a bug in your system.


The $200 I gave you were a rough value that I knew would likely pass in this situation. We don't have a hardcoded limit.
First  Prev  1  2  Next  Last
You must be logged in to post.