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Post Reply MEMDAY2016 code not working
jto1 
6901 cr points
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45 / M / UK
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Posted 5/29/16
I'm having the same problem with the MEMDAY2016 code Should it work for UK orders too?
20185 cr points
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Posted 5/29/16
Same for me to,
it is a shame as the amount that the code would take off will take it under the customs limit...
As anybody who has dealt with all those fees knows once you incure them you end up paying 20% tax a 3-5% handling fee
and a very substantial flat charge ( in the case of what I want it works out as about another 20%)

As you can imagine I am not going to order at a 45% mark up.. that is not including the costly shipping...

I hope this gets delt with soon, going through support seems a gamble this late in -_-
58666 cr points
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30 / M / Dallas, TX
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Posted 5/29/16

SoulZedgeUK wrote:

Same for me to,
it is a shame as the amount that the code would take off will take it under the customs limit...
As anybody who has dealt with all those fees knows once you incure them you end up paying 20% tax a 3-5% handling fee
and a very substantial flat charge ( in the case of what I want it works out as about another 20%)

As you can imagine I am not going to order at a 45% mark up.. that is not including the costly shipping...

I hope this gets delt with soon, going through support seems a gamble this late in -_-


Those fees are based on the value, aren't they? And the value of the item is determined by the MSRP.
20185 cr points
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Posted 5/29/16

eyeofpain wrote:


SoulZedgeUK wrote:

Same for me to,
it is a shame as the amount that the code would take off will take it under the customs limit...
As anybody who has dealt with all those fees knows once you incure them you end up paying 20% tax a 3-5% handling fee
and a very substantial flat charge ( in the case of what I want it works out as about another 20%)

As you can imagine I am not going to order at a 45% mark up.. that is not including the costly shipping...

I hope this gets delt with soon, going through support seems a gamble this late in -_-


Those fees are based on the value, aren't they? And the value of the item is determined by the MSRP.


From my experiance this has not actually been the case, although I admit that I have contacted the seller of various imported products
and asked them before hand... so that might factor into it.

Even so, if I save 20% then I am gambling on a 25% mark up... that is not as bad..
with any luck it works like my orders from other sites in the past.
Der Zoodirektor
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34 / M / Germany
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Posted 5/29/16

SoulZedgeUK wrote:

From my experiance this has not actually been the case, although I admit that I have contacted the seller of various imported products
and asked them before hand... so that might factor into it.

Even so, if I save 20% then I am gambling on a 25% mark up... that is not as bad..
with any luck it works like my orders from other sites in the past.


It's normally based on what is printed on the invoice. Though different countries in the EU have different ways of handling imported goods. Here in Germany you just pay the VAT on the item value. If you go beyond a certain threshold (including the shipping costs) you have to pay an actual customs fee. There's no handling fee.
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25 / F
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Posted 5/29/16
Yeah, I filed a ticket as well, since for some stupid reason, when I first looked up this problem, I didn't find any forums/threads mentioning it lol.

Welp, I'm only trying to buy a S.H. Figuarts of Sailor Venus and I keep getting the same problem. Granted, I never clicked on confirm order and just took it out of my cart, so I think I'm good for now... -sigh- I'm Canadian, btw, so I thought maybe that was the problem, since I can't use the 75$code, but since you guys are having trouble as well, then I'm safe! Lol
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Posted 5/29/16
please help! I would like to use the code MEMDAY2016 as there's something i'd like to purchase from this website, however, hence this thread, it doesn't work for me, and I get the same error as the people above. Is there anything we can do, or you (moderators), to make it work again?
58666 cr points
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30 / M / Dallas, TX
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Posted 5/29/16

marika_mce wrote:

please help! I would like to use the code MEMDAY2016 as there's something i'd like to purchase from this website, however, hence this thread, it doesn't work for me, and I get the same error as the people above. Is there anything we can do, or you (moderators), to make it work again?


Moderators are volunteers who monitor the forums and enforce the rules. They have no influence over the store operations.
Oniros 
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Posted 5/30/16 , edited 5/30/16

shinryou wrote:


Oniros wrote:

I submitted a ticket yesterday morning and still no one from CR has gotten back to me or dropped by over here to clear things up. Honestly, this qualifies as false advertising.


Our store specialist will look at the tickets on Monday. The promotion will still be available on Monday, and if your order is eligible, we can still apply the discount retroactively.


I missed this post, but yeah I got contacted back by CS and was offered to be given the discount retroactively. Still debating on my purchase after hearing some impressions from here though. :/
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