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Post Reply Membership gone after one day
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25 / M
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Posted 6/4/16
I just bought membership on June 3rd, but today I wake up, and try to watch a show, but it tells me that this show is for "members only", or something along those lines.
The Wise Wizard
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56 / M / U.S.A. (mid-south)
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Posted 6/4/16

HadeSoulTaker wrote:

I just bought membership on June 3rd, but today I wake up, and try to watch a show, but it tells me that this show is for "members only", or something along those lines.

There seems to have been a problem with CR this weekend, and a number of people have been affected. These are just a couple of other topics where people have reported similar problems:
http://www.crunchyroll.com/forumtopic-954223/my-membership-dissapears-after-one-day
http://www.crunchyroll.com/forumtopic-954191/account-deleted-after-maintenance

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18 / F / Philippines
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Posted 6/4/16
same thing happened to me ;-;
Der Zoodirektor
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34 / M / Germany
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Posted 6/4/16

HadeSoulTaker wrote:

I just bought membership on June 3rd, but today I wake up, and try to watch a show, but it tells me that this show is for "members only", or something along those lines.


Fixed.
Der Zoodirektor
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34 / M / Germany
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Posted 6/4/16

couvier wrote:

same thing happened to me ;-;


Fixed.
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25 / M
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Posted 6/4/16
Thank you so much
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30 / F / Seattle, WA
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Posted 6/4/16 , edited 6/4/16
I bought a year yesterday as well and haven't been able to access premium features.
Kiki's Customer Support Service
Kiki 
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F / Nova Scotia
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Posted 6/4/16

cinestress wrote:

I bought a year yesterday as well and haven't been able to access premium features.


Your account should be fixed now.
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30 / F / Seattle, WA
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Posted 6/4/16
Thank you!
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31 / M
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Posted 6/4/16
Same thing happen to me last night i signed up for free trail on my ps4 got email saying thankyou for signing up for trail. Now this morning saying I already used my free trail after one day. Won't let me sign-up again unless u purchase. Now I'm feeling I don't wanna even wanna sign-up what a pain. Better not get billed after trail period
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Posted 6/4/16
Same thing happened to me, I bought it yesterday and today it's gone.
Kiki's Customer Support Service
Kiki 
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F / Nova Scotia
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Posted 6/4/16

Agbg2001 wrote:

Same thing happened to me, I bought it yesterday and today it's gone.


Fixed.
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Posted 6/4/16
I'm also having this issue, apparently. The Free Trial thing has popped back up in the header, and I can't watch shows in 1080p, even though my settings say I have an active Premium sub.
Kiki's Customer Support Service
Kiki 
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F / Nova Scotia
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Posted 6/4/16 , edited 6/4/16

Nya0chan wrote:

I'm also having this issue, apparently. The Free Trial thing has popped back up in the header, and I can't watch shows in 1080p, even though my settings say I have an active Premium sub.


Your account should be fixed now.
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20 / M / Germany
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Posted 6/4/16
Like everyone else, I have that issue as well.Started my 14 day trial yesterday, can't watch videos in higher quality/without ads, yet it says my trial is still going.
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