Post Reply Problems when trying to buy 1 month membership?
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Posted 6/7/16
Whenever i try and go to buy premium membership i keep getting this message = "Sorry, you are ineligible because you already had a free trial or are currently a Premium Member." This is occurring after i had a recurring monthly order cancelled after my 2 week free membership. Anyone ran into this issue?
Ps. I contacted the support but because i am not a premium member, i do not get priority at the moment.
Der Zoodirektor
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34 / M / Germany
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Posted 6/7/16

Niaijlhkor wrote:

I've tried those links, and the same issue occurred. "Sorry, you are ineligible because you already had a free trial or are currently a Premium Member."


Get one of these: /store/p/163389/Premium-Membership-Gift-One-Month
Once that has expired you should be able to subscribe normally again.
One Punch Mod
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Posted 6/7/16

Niaijlhkor wrote:

Whenever i try and go to buy premium membership i keep getting this message = "Sorry, you are ineligible because you already had a free trial or are currently a Premium Member." This is occurring after i had a recurring monthly order cancelled after my 2 week free membership. Anyone ran into this issue?
Ps. I contacted the support but because i am not a premium member, i do not get priority at the moment.


From the "Quick Answers to Common Questions" sticky thread:


Can't get past "free trial" option when signing up for premium and have already used free trial
Use one of these direct links to the plans if you are having trouble bypassing a free trial offer that you can't use.
Plan Comparison - click "Skip the free trial"
Premium
Premium+

15 cr points
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17 / M
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Posted 6/7/16
I've tried those links, and the same issue occurred. "Sorry, you are ineligible because you already had a free trial or are currently a Premium Member."
25009 cr points
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Posted 6/9/16
I've tried those links and when I select the 1 Month option it says ERROR Sorry, an error has occurred.
25009 cr points
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Posted 6/9/16
I wonder if it has something to do with the store sale and memberships being removed for the time being? I mean, ok if you don't want my money and all. I don't mind saving the $12 every month even though the ads are annoying.
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