Post Reply help how to stop subscription with unactivated account
5 cr points
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22 / M
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Posted 6/18/16
hello i created a an account with this same account and i singed out then when i try to log in the system says there is no account or user not found and you charged me today my visa and i am trying to stop the subscription .
notice now i created the same account
One Punch Mod
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F / Boston-ish
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Posted 6/18/16

maanidreess wrote:

hello i created a an account with this same account and i singed out then when i try to log in the system says there is no account or user not found and you charged me today my visa and i am trying to stop the subscription .
notice now i created the same account


Did you create the original account today, or several days ago? There was a weird outage a few days ago where a bunch of new accounts were lost.

In any case, I suggest contacting customer support directly using the /contact form so they can look into it and make any billing corrections that are needed.
5 cr points
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22 / M
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Posted 6/18/16
I created the account a month ago
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