Post Reply 3 month gift card - account shows premium but benefits not working
1012 cr points
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Posted 7/4/16
I have seen other posts with the same problem and I just figure it is a problem with the gift cards. I purchased a 3 month gift card for myself and yes I have redeemed it. On my account page it shows I have premium until October but when I watch a video I get ads. I sent a message through customer support but just in case this is faster I am posting it here.
Der Zoodirektor
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34 / M / Germany
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Posted 7/5/16

Khronno wrote:

I have seen other posts with the same problem and I just figure it is a problem with the gift cards. I purchased a 3 month gift card for myself and yes I have redeemed it. On my account page it shows I have premium until October but when I watch a video I get ads. I sent a message through customer support but just in case this is faster I am posting it here.


Fixed.
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18 / M / Canada
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Posted 7/21/16 , edited 7/21/16
Hello, my account page shows that I have premium but I am having a similar problem, in that none of the benefits are working. [Fixed]
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