Post Reply Your "update payment information" - is down
17003 cr points
Send Message: Send PM GB Post
30 / M
Offline
Posted 7/6/16
When trying to update payment information, I get the following error ->


Error

Sorry, an error occurred

I'd love to re-subscribe, but can't currently. Thanks.
19007 cr points
Send Message: Send PM GB Post
35 / M / London, ON, Canada
Offline
Posted 7/7/16 , edited 7/7/16
I'm also getting this error, as my membership auto-canceled (I forgot to update my card info), and I need to update it.

Even trying the link directly: https://www.crunchyroll.com/acct/billing brings up the same error, and nothing else.
58670 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 7/7/16


You should /contact customer support for billing issues.
58670 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 7/7/16


You should /contact customer support for billing issues.
You must be logged in to post.