Post Reply How to change plan from monthly to yearly?
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31 / M / Abu Dhabi / Phili...
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Posted 7/11/16 , edited 7/11/16
I'm trying to change my payment plan from monthly to yearly but I get an error message of:

"Sorry, you are ineligible because you already had a free trial or are currently a Premium Member"

How to upgrade my payment plan?
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F / Boston-ish
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Posted 7/11/16 , edited 7/11/16

Ghostalker wrote:

I'm trying to change my payment plan from monthly to yearly but I get an error message of:

"Sorry, you are ineligible because you already had a free trial or are currently a Premium Member"

How to upgrade my payment plan?


I think you need to cancel the current plan (you should have an option so the cancellation takes effect at the end of the current period you've paid for), then sign up for the yearly plan once the current term of the monthly plan is done.
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