Post Reply I can't watch videos on the app, an error shows up before video loads.
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Posted 7/14/16
When I try to play a video in my queue, "Video Player Error: Cannot Parse" shows up after 30 seconds or so. I've reinstalled the app and opened & closed it, so I'll keep doing that until someone responds. Thank you in advance.
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Posted 9/8/16
Having the same problem as well, uninstalling and reinstalling the app does not work. Video will not play over 4g or wifi. Any suggestions on a solution would be great. Please and thank you!
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Posted 9/8/16
Same here. I live in the UK, and android and Xbox have just stopped playing. Everything else works, but won't play the video.
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Posted 9/9/16
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Posted 9/9/16
This happens both on the Android app and PS3 App. But when I visit the website videos stream perfectly. I changed DNS as they suggested but the problem persists.
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30 / M / Dallas, TX
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Posted 9/9/16

lolinekolove wrote:

This happens both on the Android app and PS3 App. But when I visit the website videos stream perfectly. I changed DNS as they suggested but the problem persists.


What did you change your DNS from/to?
AICL 
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Posted 9/9/16
Same here as of this morning it's been doing that error on my kindle fire.
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Posted 9/9/16
I changed the DNS on my router from the default to the Google Public DNS Service they suggest at the help section of the app.
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30 / M / Dallas, TX
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Posted 9/10/16

lolinekolove wrote:

I changed the DNS on my router from the default to the Google Public DNS Service they suggest at the help section of the app.


Did you try OpenDNS as well?
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Posted 9/10/16
Yes
Didnt work either
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