Post Reply -PLEADING FOR HELP- Are your comments broken?
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Posted 7/31/16
Domo, domo. Are your comments "broken" ? Mine seem to be. When I go back on watch older series I can see tons and tons of comments, most thumbed up/top comments, comments from a few seconds or minutes ago, and lots of older comments dating from months to years ago. Now, within the last month or two, I can only see about 3 or 4 comments per new episode. They're usually up to only 30 minutes ago of posting. I like to see all of the comments on the new episodes I watch, to see the CR community's discussion of episodes and now I cannot. It truly upsets me that I cannot see such comments anymore.

Is anyone having problems with there comments or is just me? If anyone is having a problem or had a problem, is there any way to fix the comments, any solutions? Should I just contact CR? Please help if you can.
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Hoosierville
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Posted 7/31/16 , edited 7/31/16
Lets see.... Comments are pulled via AJAX so their order would depend on how your browser receives the JSON or xml.

What browser do you use? Can you give me a link to one too?
One Punch Mod
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Posted 7/31/16 , edited 7/31/16

SketchyNachos wrote:

Domo, domo. Are your comments "broken" ? Mine seem to be. When I go back on watch older series I can see tons and tons of comments, most thumbed up/top comments, comments from a few seconds or minutes ago, and lots of older comments dating from months to years ago. Now, within the last month or two, I can only see about 3 or 4 comments per new episode. They're usually up to only 30 minutes ago of posting. I like to see all of the comments on the new episodes I watch, to see the CR community's discussion of episodes and now I cannot. It truly upsets me that I cannot see such comments anymore.

Is anyone having problems with there comments or is just me? If anyone is having a problem or had a problem, is there any way to fix the comments, any solutions? Should I just contact CR? Please help if you can.


I've moved this over to the Site Support / Minor Questions forum. You can also browse there to see if anyone else has mentioned this in another thread.

You could also see if there's anything in the Help/FAQ Knowledgebase: https://crunchyroll.zendesk.com
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27 / M / Louisville, KY
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Posted 7/31/16
Yes, I also only see at most 4 comments per video. Their comments are broken. I've lost the sense of caring. Comments are the easiest system to get write, they can't even fix inbox count issues. I've given up on the engineers here.
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60 / M / Earth
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Posted 7/31/16
A manual partial workaround is to put "/comments" at the end of the URL for the episode. If you were on the latest Berserk episode:

http://www.crunchyroll.com/berserk/episode-5-tower-of-conviction-714989

Then add to the end like this:

http://www.crunchyroll.com/berserk/episode-5-tower-of-conviction-714989/comments

Won't fix the "top" vs most recent, but you can at least scroll through more of them at a time.
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21 / M
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Posted 7/31/16 , edited 7/31/16
I use Google Chrome

The comments currently look like this (from Re: ZERO ep. 18):



When it should look like this (from Hunter x Hunter ep. 148) (How it's the top rated comment and the others comments branched/in reply to it):



Also, I'm signed in, in both the CR streaming and manga apps on my phone. Could that be a problem also?

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Posted 8/1/16 , edited 8/1/16
yeah, looks like they are broken, i try with every browser i have,(chrome, firefox, edge.....internet explorer) but clicking on "Top" only show the recent comments.

That suck, reading the comments after an episode was my favorite thing to on this platform (Gon but never forgotten, amazing)
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