Post Reply I want to cancel my free subscription for 7 days free of premium
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Posted 8/3/16
Please i want to cancel my free subscription for 7 days free of premium. I don't know how to cancel the free subscription. Please help me. I don't want to have to pay $6.99 and then cancel it. Which it look like that will have to happen but if there is anyway i can cancel this i would be very grateful
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Posted 8/3/16 , edited 8/3/16

WInterAngel104 wrote:

Please i want to cancel my free subscription for 7 days free of premium. I don't know how to cancel the free subscription. Please help me. I don't want to have to pay $6.99 and then cancel it. Which it look like that will have to happen but if there is anyway i can cancel this i would be very grateful

Your best bet is to send a note directly to billing. You can contact them through their Contact Us web page:

Web Form | http://www.crunchyroll.com/help?topic=contact

Hope that helps. Cheers.
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Posted 8/3/16
go to https://www.crunchyroll.com/acct/membership and it says cancel membership
Der Zoodirektor
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Posted 8/4/16

WInterAngel104 wrote:

Please i want to cancel my free subscription for 7 days free of premium. I don't know how to cancel the free subscription. Please help me. I don't want to have to pay $6.99 and then cancel it. Which it look like that will have to happen but if there is anyway i can cancel this i would be very grateful


7 days means you subscribed through iTunes. As your subscription is with iTunes, you will have to cancel through iTunes, too.
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Posted 8/5/16
Thank y'all for you help!!!
One Punch Mod
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Posted 8/5/16

shinryou wrote:


WInterAngel104 wrote:

Please i want to cancel my free subscription for 7 days free of premium. I don't know how to cancel the free subscription. Please help me. I don't want to have to pay $6.99 and then cancel it. Which it look like that will have to happen but if there is anyway i can cancel this i would be very grateful


7 days means you subscribed through iTunes. As your subscription is with iTunes, you will have to cancel through iTunes, too.


Wow, thanks for pointing that out. I've been wondering about these users talking about "7 days" when as far as I knew the standard was still 14-days. Now I know! (And can advise folks accordingly.)
Der Zoodirektor
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Posted 8/5/16

lorreen wrote:
Wow, thanks for pointing that out. I've been wondering about these users talking about "7 days" when as far as I knew the standard was still 14-days. Now I know! (And can advise folks accordingly.)


Ye, when you do iTunes billing things get complicated as all aspects are handled by them, even the length of the free trial. They are basically re-selling our memberships, so any subscription is legally and technically with them, not us.
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