Post Reply MY CREDIT CARD WON'T WORK ON CRUNCHYROLL
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18 / M / Lisbon
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Posted 8/9/16
I've been trying several days using my Maestro Card to use the free trial but it says my card doesn't exist?????
I've contacted my card agent and he says there's nothing wrong with it, i also made some purchases on ebay and other websites and it works, i even tried to use paypal but it says crunchyroll only accepts maestro, visa, etc BUT MY CARD IS A MAESTRO CARD !!... PLEASE WHAT IS HAPPENING ( Im from portugal )
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30 / M / Dallas, TX
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Posted 8/9/16

Zuuriki wrote:

I've been trying several days using my Maestro Card to use the free trial but it says my card doesn't exist?????
I've contacted my card agent and he says there's nothing wrong with it, i also made some purchases on ebay and other websites and it works, i even tried to use paypal but it says crunchyroll only accepts maestro, visa, etc BUT MY CARD IS A MAESTRO CARD !!... PLEASE WHAT IS HAPPENING ( Im from portugal )


Maestro appears to be a debit card owned by Master Card, so it may not be fully equivalent to the parent credit cards.
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83 / F / Bite the pillow.
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Posted 8/9/16

Zuuriki wrote:

I've been trying several days using my Maestro Card to use the free trial but it says my card doesn't exist?????
I've contacted my card agent and he says there's nothing wrong with it, i also made some purchases on ebay and other websites and it works, i even tried to use paypal but it says crunchyroll only accepts maestro, visa, etc BUT MY CARD IS A MAESTRO CARD !!... PLEASE WHAT IS HAPPENING ( Im from portugal )

If you don't receive an answer to your question, you can try to contact Crunchyroll support directly:

Web Form | http://www.crunchyroll.com/help?topic=contact
Email | [email protected]

Hope that helps. Cheers.
Der Zoodirektor
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34 / M / Germany
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Posted 8/9/16

Zuuriki wrote:

I've been trying several days using my Maestro Card to use the free trial but it says my card doesn't exist?????
I've contacted my card agent and he says there's nothing wrong with it, i also made some purchases on ebay and other websites and it works, i even tried to use paypal but it says crunchyroll only accepts maestro, visa, etc BUT MY CARD IS A MAESTRO CARD !!... PLEASE WHAT IS HAPPENING ( Im from portugal )


Maestro means that it is a European-style debit card. It cannot be used in the same way as a credit card for online payments.
However it should be acceptable as a payment source for PayPal - but before you can use it for online purchases you need to fully verify your bank card with PayPal.
Der Zoodirektor
23405 cr points
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34 / M / Germany
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Posted 8/10/16

Zuuriki wrote:

So i have to verify my bank card with paypal in order for crunchyroll to accept it ?


Yes, in order to be used a payment source on PayPal, a connected bank account must be fully verified first.
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18 / M / Lisbon
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Posted 8/10/16

shinryou wrote:


Zuuriki wrote:

I've been trying several days using my Maestro Card to use the free trial but it says my card doesn't exist?????
I've contacted my card agent and he says there's nothing wrong with it, i also made some purchases on ebay and other websites and it works, i even tried to use paypal but it says crunchyroll only accepts maestro, visa, etc BUT MY CARD IS A MAESTRO CARD !!... PLEASE WHAT IS HAPPENING ( Im from portugal )


Maestro means that it is a European-style debit card. It cannot be used in the same way as a credit card for online payments.
However it should be acceptable as a payment source for PayPal - but before you can use it for online purchases you need to fully verify your bank card with PayPal.


So i have to verify my bank card with paypal in order for crunchyroll to accept it ?
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