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Post Reply You have pending checkouts.
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24 / M
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Posted 8/10/16
I can't seem to renew? I'm always having: You have pending checkouts.

What can be done to get this fixed ASAP?
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31 / M / Dallas, TX
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Posted 8/11/16 , edited 4/1/17

UnforgivenSwordsman wrote:

I can't seem to renew? I'm always having: You have pending checkouts.

What can be done to get this fixed ASAP?


You should /contact customer support directly for any billing issues.
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Posted 4/1/17
Is there no way for me to just pay for my subscription today? I will be waiting possibly weeks for a response from crunchy roll and I wanted to see the new episode of attack on Titan. By the way, it's saying the same thing for me. I can't pay because of some pending transaction.
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57 / M / U.S.A. (mid-south)
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Posted 4/1/17

miamimike92 wrote:

Is there no way for me to just pay for my subscription today? I will be waiting possibly weeks for a response from crunchy roll and I wanted to see the new episode of attack on Titan.

I just sent you one of my 48 hour guest passes, so that you can see the premiere episode today.

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29 / M
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Posted 4/1/17 , edited 4/1/17
I have the same problem... This is my 2nd account
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Posted 4/1/17
Apparently there are quite a few people having this problem right now myself included seeing as how there are multiple forums posts about it. Hopefully something is being done about it.
Der Zoodirektor
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35 / M / Germany
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Posted 4/1/17 , edited 4/1/17
We're already working to fix the issue. Stay tuned.

If you are in the US, you can try to create an account on our sister site VRV.co and watch it there.
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Posted 4/1/17 , edited 4/1/17
Thanks. I didn't expect that. I hope the problem is fixed soon.
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Posted 4/1/17 , edited 4/1/17
Go to our sister site is a horrible response to problems with a paid service.
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Posted 4/1/17
im having same issue here to. really want to see the attack on titan premiere guys
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24 / F
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Posted 4/1/17
Same issue here. Going to be very disappointing if I don't get to watch the Attack on Titan Premiere
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28 / M
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Posted 4/1/17 , edited 4/1/17
Going to the sister site is all well and dandy for american residence, but what about those of us from Canada? VRV doesn't work for me, and the FAQ simply says wait ten minutes and try again, i first read that 2 hours ago.
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22 / M / Texas
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Posted 4/1/17
I'm having the same problem been waiting for 3hrs now
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27 / F / New Zealand
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Posted 4/1/17 , edited 4/1/17
Its almost been 3 hours for me -_- but instead of saying pending checkout its now saying something went wrong, does that mean it's safe for me to try again? or just keep waiting?
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Posted 4/1/17
I have the same problem...I tried to upgrade my account from free to premium and got a message saying my petition was queued and that I should just wait without trying again.
It seems this issue has been going on for hours...when will they fix it...I wanted to watch the premiere of AOT...
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