Post Reply Can't have access to premium benefits
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Hidden Village of...
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Posted 8/24/16
Anybody else having this type of problem? It say's in my setting's account that I am a premium member, but in reality I'm not. I already had paid and don't want to pay again if this keeps happening.
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Rabbit Horse
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Posted 8/25/16 , edited 8/25/16
your profile shows your account as non-premium

maybe contact support and hope for the best?
http://www.crunchyroll.com/help?topic=contact

edit: you now appear as premium, so i'm guessing the issue was resolved
oxrock 
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Posted 8/26/16
I'm experiencing this problem right now. I have 2 weeks left before I have to renew, however I'm listed as "normal" on my profile page. If I go into my account settings I'm listed as premium however, it's quite strange. As a result, i can't stream my shows, it's driving me bonkers.
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43 / M
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Posted 8/26/16
I have the same issue, it even says I paid in full on 8-11-16 as a premium membership, but says it expired. whats the deal.
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