Post Reply Can't Cancel subscription
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Posted 8/27/16

I want to cancel my subscription for Crunchyroll but it hasn't been allowing me to at all. I've already cancelled automatic payments through my PayPal account but it won't let me cancel my premium membership here. I would really just like to cancel the membership.
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Posted 8/27/16 , edited 8/27/16
sorry computer was acting up. Ignore this double post.
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Posted 8/27/16 , edited 8/27/16

kng3407 wrote:


I want to cancel my subscription for Crunchyroll but it hasn't been allowing me to at all. I've already cancelled automatic payments through my PayPal account but it won't let me cancel my premium membership here. I would really just like to cancel the membership.


Try here:
http://www.crunchyroll.com/help?topic=contact
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Posted 8/27/16

kng3407 wrote:


I want to cancel my subscription for Crunchyroll but it hasn't been allowing me to at all. I've already cancelled automatic payments through my PayPal account but it won't let me cancel my premium membership here. I would really just like to cancel the membership.


I've moved this to Site Support / Minor Questions.

I'm wondering if it's just that you won't look "canceled" until the end of the current paid for period ends.

If you haven't read the Help FAQ ( https://crunchyroll.zendesk.com/hc/en-us/articles/204545309-CANCEL-my-membership- ) then you might want to see if there's some additional information there.

Otherwise, you can contact customer support as Sir_jamesalot suggests.

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