Post Reply Wont Let Me Subscribe
1606 cr points
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29 / M / Bullhead City, AZ
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Posted 8/31/16
I tried to re-subscribe to Crunchyroll yet every time I do it prompts me to start a free trial. I already used a free trial once before on this account and so now every time I try to re-subscribe it comes up telling me that it can't be done with my chosen payment method. I've tried everything except contacting customer support on this. I was wondering if any of you had the same issue at one point and how you resolved it?

I'd like to re-sub but it wont let me.
One Punch Mod
85944 cr points
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F / Boston-ish
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Posted 8/31/16

jeanius- wrote:

I tried to re-subscribe to Crunchyroll yet every time I do it prompts me to start a free trial. I already used a free trial once before on this account and so now every time I try to re-subscribe it comes up telling me that it can't be done with my chosen payment method. I've tried everything except contacting customer support on this. I was wondering if any of you had the same issue at one point and how you resolved it?

I'd like to re-sub but it wont let me.


Here's a link to the relevant article in the Help/FAQ:

https://crunchyroll.zendesk.com/hc/en-us/articles/208612786-How-do-I-skip-the-Free-Trial-and-sign-up-
1606 cr points
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29 / M / Bullhead City, AZ
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Posted 8/31/16
Thank you for the help.
12 cr points
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49 / M / Tappahannock VA
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Posted 9/4/16
Did the link work for you? It's still telling me I've used my free trial and wont let me pay
Der Zoodirektor
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34 / M / Germany
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Posted 9/4/16

JohnStryker wrote:

Did the link work for you? It's still telling me I've used my free trial and wont let me pay


You had a voucher active on your account. You should have proper access again now.
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49 / M / Tappahannock VA
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Posted 9/8/16
Thanks!
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