Post Reply Question about membership?
Posted 9/15/16
My friend gifted me a 48 hour premium plus guest pass but then wants to gift me a regular one month premium membership tomorrow when he gets paid. So was wondering how does that work? Do we have to wait till the premium plus guest pass goes away or will it just turn into a regular premium account?
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Posted 9/15/16

animecourtney999 wrote:

My friend gifted me a 48 hour premium plus guest pass but then wants to gift me a regular one month premium membership tomorrow when he gets paid. So was wondering how does that work? Do we have to wait till the premium plus guest pass goes away or will it just turn into a regular premium account?


I would suggest waiting until the guest pass expires, just in case attempting to apply the gift membership causes any issues.
Posted 9/15/16

eyeofpain wrote:


animecourtney999 wrote:

My friend gifted me a 48 hour premium plus guest pass but then wants to gift me a regular one month premium membership tomorrow when he gets paid. So was wondering how does that work? Do we have to wait till the premium plus guest pass goes away or will it just turn into a regular premium account?


I would suggest waiting until the guest pass expires, just in case attempting to apply the gift membership causes any issues.


Hmm OK do you get a code or something? If so I can tell my friend to save the code or I save the code till the guest pass goes away.

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Posted 9/19/16
Remove this free trial i don't wanna pay
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Posted 9/19/16

Ch311y16 wrote:

Remove this free trial i don't wanna pay


If you signed up directly on the site using a credit card you'll be able to easily cancel about 24 hours after you first started the trial. Please note that when you cancel a trial the membership benefits end immediately. For more info, including how to cancel if you signed up using PayPal or through iTunes, see the Help/FAQ article I've linked to here:

https://crunchyroll.zendesk.com/hc/en-us/articles/204545309-CANCEL-my-membership-
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Posted 9/19/16
Hey I'm trying to renew for my premium+ membership, but it is not letting me. It kept telling me I'm not eligible because I have a free trail or I'm already a premium+ member and I'm neither one. Is there a way to fix this issue?
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Posted 9/19/16

TheAvatarPrince wrote:

Hey I'm trying to renew for my premium+ membership, but it is not letting me. It kept telling me I'm not eligible because I have a free trail or I'm already a premium+ member and I'm neither one. Is there a way to fix this issue?


https://crunchyroll.zendesk.com/hc/en-us/articles/208612786-How-do-I-skip-the-Free-Trial-and-sign-up-
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Posted 9/19/16

eyeofpain wrote:


TheAvatarPrince wrote:

Hey I'm trying to renew for my premium+ membership, but it is not letting me. It kept telling me I'm not eligible because I have a free trail or I'm already a premium+ member and I'm neither one. Is there a way to fix this issue?


https://crunchyroll.zendesk.com/hc/en-us/articles/208612786-How-do-I-skip-the-Free-Trial-and-sign-up-


Already did that the first time and still the same thing. Any of other ideas?
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Posted 9/19/16

TheAvatarPrince wrote:


eyeofpain wrote:


TheAvatarPrince wrote:

Hey I'm trying to renew for my premium+ membership, but it is not letting me. It kept telling me I'm not eligible because I have a free trail or I'm already a premium+ member and I'm neither one. Is there a way to fix this issue?


https://crunchyroll.zendesk.com/hc/en-us/articles/208612786-How-do-I-skip-the-Free-Trial-and-sign-up-


Already did that the first time and still the same thing. Any of other ideas?


You can /contact customer support directly for billing issues.
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Posted 9/19/16

eyeofpain wrote:


TheAvatarPrince wrote:


eyeofpain wrote:


TheAvatarPrince wrote:

Hey I'm trying to renew for my premium+ membership, but it is not letting me. It kept telling me I'm not eligible because I have a free trail or I'm already a premium+ member and I'm neither one. Is there a way to fix this issue?


https://crunchyroll.zendesk.com/hc/en-us/articles/208612786-How-do-I-skip-the-Free-Trial-and-sign-up-


Already did that the first time and still the same thing. Any of other ideas?



You can /contact customer support directly for billing issues.

Did that as well, right now I'm waiting on their reply. I appreciate the help.
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