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*explicit language*
Posted 9/15/16
I've tried to cancel my subscription for a billion times for gods sake, let me just do it! Whenever I try to cancel my membership and renewing payments it hits me with a stupid message: " You may no cancel membership until you click below" when I finally click below it just re happens. Why the fuck has this been done so fucking hard, let me cancel my membership and all that premium crap with one click, I won't pay for another dollar for this service. Thank You!!


The system is broken! It is so fuckign hard trying to pay when all the fucking links take you to the fuckign trial singin place which I've done before and then won't let me proceed to becoming a paying customer, now that iVE had enough of this crap I would love to cancel my account but this site has made it so fucking hard with all the shitty roadblocks. I am litterally so pissed off I will NEVER recommend this site to anyone.
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Posted 9/15/16 , edited 9/15/16

asdasdad231 wrote:

I've tried to cancel my subscription for a billion times for gods sake, let me just do it! Whenever I try to cancel my membership and renewing payments it hits me with a stupid message: " You may no cancel membership until you click below" when I finally click below it just re happens. Why the fuck has this been done so fucking hard, let me cancel my membership and all that premium crap with one click, I won't pay for another dollar for this service. Thank You!!


The system is broken! It is so fuckign hard trying to pay when all the fucking links take you to the fuckign trial singin place which I've done before and then won't let me proceed to becoming a paying customer, now that iVE had enough of this crap I would love to cancel my account but this site has made it so fucking hard with all the shitty roadblocks. I am litterally so pissed off I will NEVER recommend this site to anyone.


For future reference, when you need help, post this under the help section.

Anyway, it should let you cancel your subscription. What happens when you click cancel? Can you send a screenshot?
Posted 9/15/16
Posted 9/15/16
There yo u go just in case I reaplieeeed
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Posted 9/15/16


Lol, I see the problem now. Crunchyroll forces you to fill out the survey before you can cancel your subscription. You must do it.
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Posted 9/15/16
call your credit card company
Posted 9/15/16
But i've filled the survey? Is there a fricking MINIMAL ammount of shit you need to write down??
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Posted 9/15/16
You must pay FOREVER!
Posted 9/15/16
It fucking seems like!
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Posted 9/15/16
if you used paypal you can cancel reoccurring payments on their site
Posted 9/15/16
I've filled the survey, tried to cancel my subscription a dozen of times YET it still says that I have a renewing subscription on my account AND I cannot delete my account even if I wanted since the site wont let me cancel my shit
Posted 9/15/16
I wish I was that smart, I'd so much good about this site but shit be too damn difficult here
Posted 9/15/16 , edited 9/15/16
ALSO I get the email but nothing has changed
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Posted 9/15/16

asdasdad231 wrote:

I've filled the survey, tried to cancel my subscription a dozen of times YET it still says that I have a renewing subscription on my account AND I cannot delete my account even if I wanted since the site wont let me cancel my shit


You need to fill out the whole survey then. It says as clear as day "Your membership will not be cancelled until you fill out below."
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Posted 9/15/16
your account stays active until the time remaining on your subscription runs out
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