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*explicit language*
Posted 9/15/16
Maan I wish I was that dumb as not filling the whole survey, but believe me, I've filled THE WHOLE SURVEY
Posted 9/15/16
Also, you be blind:
Thank you for your response!
You may not cancel your membership at this time.
Your membership will not be cancelled until you click below

That's what is says there not "Your membership will not be cancelled until you fill out below."
Posted 9/15/16
So you mean it shows that my subscription is active till the time runs out ?
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Posted 9/15/16
When you go to 'Premium Membership Status', does it say when you're going to be billed again?
Posted 9/15/16
Indeed it does say that
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Posted 9/15/16 , edited 9/15/16
You keep your premium status until the time left on the 30 days that you already paid for expires.
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Posted 9/15/16
Almost want to say can we get a screenshot of that.
Posted 9/15/16
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Posted 9/15/16 , edited 9/15/16

Xxanthar wrote:

your account stays active until the time remaining on your subscription runs out


This is true if you choose that option. Crunchyroll gives you two options. To cancel your membership now, or cancel your recurring subscription.
Posted 9/15/16
I've done both more times than I can count
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Posted 9/15/16

asdasdad231 wrote:

Also, you be blind:
Thank you for your response!
You may not cancel your membership at this time.
Your membership will not be cancelled until you click below

That's what is says there not "Your membership will not be cancelled until you fill out below."


I am not blind sir. It's the same meaning, they want you to fill out the survey below, AKA, clicking below. Either you're doing something wrong, or it's somehow a bug in the system. Did you click submit after filling the whole thing out?
Posted 9/15/16
Of course Lemontitties T.T Sorry for losing my temper just hating on mi life right now
Posted 9/15/16
WOHOO! Managed to contact customer service live chatterinos ! I am finally free of my bounds! Thanks all for joining this drama show, happy animooing
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Posted 9/15/16
Are you sure your computer is plugged in?
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Posted 9/15/16
Hallelujah! OP managed to nuke. Thread closed.
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