Post Reply I didn't cancel my premium account
36 cr points
Send Message: Send PM GB Post
20 / F / United States
Offline
Posted 9/23/16
Without my knowledge, my premium access has been cancelled. I have plenty of money to pay for my monthly fees, so I don't understand why this happened. I've been a premium member for over a year now and I've never tried cancelling my subscription before. Can someone please help!?
42634 cr points
Send Message: Send PM GB Post
60 / M / Earth
Offline
Posted 9/23/16 , edited 9/23/16

poofoootaku wrote:

Without my knowledge, my premium access has been cancelled. I have plenty of money to pay for my monthly fees, so I don't understand why this happened. I've been a premium member for over a year now and I've never tried cancelling my subscription before. Can someone please help!?


For billing and account issues, you need to use the link to contact support. They will need details that should not be shared on a public forum.

Link here: /contact
1231 cr points
Send Message: Send PM GB Post
23 / F / Wonderland
Offline
Posted 9/23/16
try to contact with crunchy roll and for sure they will help you
DSaph 
13 cr points
Send Message: Send PM GB Post
Offline
Posted 9/24/16
The same thing literally just happened to me too.
I'm still waiting to hear back from Crunchyroll though
Der Zoodirektor
23373 cr points
Send Message: Send PM GB Post
34 / M / Germany
Offline
Posted 9/24/16

DSaph wrote:

The same thing literally just happened to me too.
I'm still waiting to hear back from Crunchyroll though


Just replied to your ticket.
You must be logged in to post.