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Posted 9/25/16
So I was able to log in with my Facebook link only to see that my email and password has been changed from my account. Is there anyway that I will be able to gain access back to my account?
The Wise Wizard
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Posted 9/26/16

kodiak0311 wrote:

So I was able to log in with my Facebook link only to see that my email and password has been changed from my account. Is there anyway that I will be able to gain access back to my account?

Apparently not without assistance from customer support, as even changing the e-mail address back requires inputting the current (and now changed) password.

Der Zoodirektor
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Posted 9/26/16 , edited 9/26/16

kodiak0311 wrote:

So I was able to log in with my Facebook link only to see that my email and password has been changed from my account. Is there anyway that I will be able to gain access back to my account?


I've reverted the email change and scrambled the password.

You probably used the same password/email combination across multiple websites, one of which was hacked and had its user data leaked onto the internet. Make sure to change your password everywhere. Don't re-use passwords, set a unique password for every service.

Run a virus scan on all of your devices to make sure that it was not a local issue. Go to the devices page and remove any device you do not recognize.

(Sorry, accidentally changed the password on your secondary account when I killed the new free trial on it.)
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