Post Reply Premium Won't Work On Xbox One
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32 / Village Hidden in...
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Posted 9/26/16
Hello,

My premium won't work on my Xbox One. It reads as if I didn't have premium. Last year I tried the premium on my xbox one and didn't renew, so I don't know if that has anything to do with it. I am indeed a premium member now, but the premium will read on all my streaming devices EXCEPT my Xbox One. Can anyone help me? I've tried the whole clearing the cache and deleting the app and the reinstalling, but it auto logs me into my xbox name and won't let me access my premium.
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30 / M / Dallas, TX
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Posted 9/26/16

thehumantempest wrote:

Hello,

My premium won't work on my Xbox One. It reads as if I didn't have premium. Last year I tried the premium on my xbox one and didn't renew, so I don't know if that has anything to do with it. I am indeed a premium member now, but the premium will read on all my streaming devices EXCEPT my Xbox One. Can anyone help me? I've tried the whole clearing the cache and deleting the app and the reinstalling, but it auto logs me into my xbox name and won't let me access my premium.


Have you verified that the account your Xbox One app is linked to is the same one that has the premium membership?
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