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Post Reply XB1 Crunchyroll Server error
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54 / M / East Coast
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Posted 1/8/17 , edited 1/8/17
We are getting the same problem on A PC too!

Internal server error

This website might have encountered a technical problem and cannot fulfill your request.
Please try again later.

Error code 500 (Internal Server Error)

Reload this page
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M / Tralfamadore
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Posted 1/8/17
Happening with Xbox 360 as well freezes or continually stopping and buffering or error messages, internal server, malformed information. What gives?
Der Zoodirektor
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35 / M / Germany
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Posted 1/8/17
The site is under attack, which is causing some technical issues. We're already working to mitigate the effects.
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Posted 1/8/17
This is crazy. I can't even use the service I'm paying for. This has been happening for a while now. Is ANYBODY going to do anything about this?!
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Posted 1/8/17

NofanKun wrote:

Same error here. This is unacceptable , why am I paying for a premium service??


Der Zoodirektor
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35 / M / Germany
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Posted 1/8/17
The site is under attack, which is causing some technical issues. We're already working to mitigate the effects.
ryenoh 
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Posted 1/8/17
Have you guys tried other titles, for the whole dressrosa arc for one piece I have the most difficult time getting them to start, but if I watch a different anime say hunterxhunter for example it plays with no problems at all, then immediately after click on one piece in queue it starts fine and able to watch multiple episodes through the night, all through from episode one for one piece I would find episodes that were just unwatchable and watched through crunchyroll site, then it would update my queue and next episode would play fine. I don't think this problem will ever get fixed to be honest there has been threads locked on this very issue, my best advice watch something else for a few episodes and in between check to see if the one you want will start.

If your problem is not being able to launch the app at all I would unlink the device here at the site, remove everything from the console related to crunchyroll cache, saved data etc. redownload the app, then sign back in, that has worked for me in the past to get the app to work.
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Posted 1/9/17
Forget this, I just found Blue Exorcist on Netflix. But I still need these constant issues with crunchyroll's service. I'll stop buying it if I can't use it.



Please Respond.
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24 / M
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Posted 1/9/17
Its not just xbox one, I can't get crunchyroll to work at all on roku either, so it isn't exclusive to xbox one
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37 / M
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Posted 1/9/17
I've been having issues since last week as well. Mainly use the xbox 360 to watch with my premium membership. I've been seeing the errors: server unavailble, and also getting the malformed data error that others are seeing.

I decided to try my Ps4 last night after I couldn't get my xbox 360 working. I was able to watch an episode of Naruto Shippuden, however the video would stutter and stop, and the next episode it stopped working.

Shinryou, how long have the attackes been happening for? Did they start last weekend?
ryenoh 
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Posted 1/9/17
Just sat back to relax for the night, 5 minutes of unavailable retry unavailable retry for One Piece Eps. 747, click ONCE on FMA: Brotherhood Eps. 29 starts right up.
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Posted 1/10/17
I hope this is fixed soon, i love the app but not so much as not using the xbox browser for anime
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Posted 1/15/17
So this is failing again. Is the site under attack again? I can watch the videos on my PC but my Xbox is an endless sea of server errors.

How do I fix this?
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23 / M / nj
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Posted 1/15/17
Ivery been having the same issue for over a week now
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Posted 1/15/17
Im having the same problem since I got on 40 mins ago
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