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Posted 10/1/16
After watching half the episodes of several of my shows, they begin subbing in another language besides English. How is this fixed?
Thanks
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21 / M / U.S.A.
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Posted 10/1/16 , edited 10/1/16

dharlow wrote:

After watching half the episodes of several of my shows, they begin subbing in another language besides English. How is this fixed?
Thanks

No clue. Reporting your thread so that a mod will notice your thread and hopefully answer you, or so that they move your thread to a board where other people might have experienced the same problem and encountered fixes.

You'll probably not receive an answer from the General Discussion section of the forums.

Also, in case that doesn't work, you could try contacting customer support.
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Rabbit Horse
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Posted 10/1/16
if i remember correctly, Crunchyroll will try and determine your location, and then give the sub for that location (assuming it also has rights for that region). for example, if it thinks you're in germany, it'll give you german subs. you could try deleting cookies or power-cycling whatever device you're using.
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21 / M / U.S.A.
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Posted 10/1/16

dharlow wrote:

After watching half the episodes of several of my shows, they begin subbing in another language besides English. How is this fixed?
Thanks

You could also try clicking Profile>settings.

Look on the left side of your screen for Account Settings, click Video Preferences, and check to make sure that English is set as your default language.
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Hoosierville
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Posted 10/1/16
which shows and where does it happen? I'll see if it happens to me and if not its on your end.
Der Zoodirektor
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Posted 10/2/16

dharlow wrote:

After watching half the episodes of several of my shows, they begin subbing in another language besides English. How is this fixed?
Thanks


What show/episodes are you referring to?
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60 / M
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Posted 10/2/16 , edited 10/2/16
It's happned in Re: Zero and in Erased.

Thanks
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Posted 10/2/16
Thanks. I sent them a problem ticket


XxDarkSasuxX wrote:


dharlow wrote:

After watching half the episodes of several of my shows, they begin subbing in another language besides English. How is this fixed?
Thanks

No clue. Reporting your thread so that a mod will notice your thread and hopefully answer you, or so that they move your thread to a board where other people might have experienced the same problem and encountered fixes.

You'll probably not receive an answer from the General Discussion section of the forums.

Also, in case that doesn't work, you could try contacting customer support.


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