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Post Reply Open Letter to Android users.
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Posted 10/2/16
Hi All Android Users,

I'm inviting you to Flag the Crunchyroll app as inappropriate. The app is using push notifications in a way that is spammy. Specifically, they are pushing unsolicited ads regarding upcoming series to their users. Regardless if you're a premium user or a free user this practice is prohibited under the developer content policy for the google play store and should not be permitted.

From the Google Play Developer Content Policy(https://play.google.com/about/developer-content-policy-print/):


We don’t allow apps that spam users or the Store, such as apps that send users unsolicited messages or apps that are duplicative and low-quality.


To report the app, follow the directions listed by google https://support.google.com/googleplay/answer/2853570?visit_id=1-636110252727459838-398530052&p=report_content&rd=1&co=GENIE.Platform%3DAndroid&oco=1

How Crunchyroll can make this situation better:


I would invite Crunchyroll to proactively correct this issue. Specifically, they should include an option in the settings menu of the app to allow these types of advertisements. I personally would find push notifications acceptable for shows in my queue but I am frankly disgusted by push notifications for series I have no interest in (Naruto/unreleased content), I would therefore also recommend that they create a second option to allow specifically notifications of shows in the users' queue.

Thanks
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33 / M / outer wall, level...
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Posted 10/2/16
thats hot.
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21 / M / U.S.A.
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Posted 10/2/16 , edited 10/2/16
The things people get triggered over.

I've never once experienced an ad on mobile. Granted, I don't use the mobile app that much, but I have used it in the past a few times.
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27 / M / Louisville, KY
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Posted 10/2/16
I don't get any notifications from the application on my android phone. Maybe you have notifications turned on?
Banned
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In a basket of de...
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Posted 10/2/16 , edited 10/2/16
You should name your cause and get an official letterhead with a cute logo.
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24 / F / United States, DE
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Posted 10/2/16
I've never had any issues like that, and haven't heard of anyone else having them either.
Posted 10/2/16
I use the web browser on my phone
Vahvi 
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26 / M / Ever Changing
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Posted 10/2/16

stars201 wrote:

I use the web browser on my phone


Same, the Crunchyroll App lacks a lot of functionality i want.

scye27 
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31 / F / US
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Posted 10/2/16
If you go into the app info, there is a "Show Notifications" check box. Uncheck it, and the push notifications will not show up.
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37 / F / Seireitei, Soul S...
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Posted 10/2/16
I've used the mobile app for Crunchyroll for years now, ever since they developed it for use on Android phones. I've used it several times on my smartphones that I've had over the last few years along with my tablet and never had any ads come up at all. And from what you're describing, it sounds like they're advertising their own shows using push notifications, not the type of ads or notifications that Google prohibits. You're a user of the app, albeit a paid user like me, and they have the right to advertise their own content within the app. Like someone else said, just turn the push notifications off, which is what I did a long time ago.
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Posted 10/2/16 , edited 10/2/16
i thought this was about android 18
runec 
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Posted 10/2/16 , edited 10/2/16

Xxanthar wrote:
You should name your cause and get an official letterhead with a cute logo.


You're like, speaking from beyond the grave. Its freaky, dude.
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Posted 10/2/16

nemoskull wrote:

thats hot.

You one of those?


I dont like the fact that you get a random number of ads and 90% of the time its the same ad 4-6 times in a row
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Posted 10/2/16

RedExodus wrote:

i thought this was about android 18


It should have been. Nothing but Android 18 pictures would be better than what this turned out to be.
OpNora 
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Posted 10/2/16 , edited 10/2/16
I've never seen this before on Android or iOS, nor have any of my friends ever had this problem either, that is strange to be honest.


Edit:
I just went through all the settings for the CR app on Android and saw nothing about it, I would contact Support and see what they can do to help.
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