Post Reply Help cancelling subscription
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Posted 10/5/16 , edited 10/5/16
Attempting to cancel my subscription so I do not get charged this month, however I am getting a message saying "You may not cancel your membership at this time." There shouldn't be any reason I can't cancel my subscription, please help
58662 cr points
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30 / M / Dallas, TX
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Posted 10/5/16

Venithien wrote:

Attempting to cancel my subscription so I do not get charged this month, however I am getting a message saying "You may not cancel your membership at this time." There shouldn't be any reason I can't cancel my subscription, please help


You may already have a pending payment. You should /contact customer support directly for assistance.
2005 cr points
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24 / M
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Posted 10/9/16
You were right, and the charge went through, which is unfortunate but its okay. I probably won't have a lot of use for my subscription this month, but its only seven dollars so I'm not that upset anyways. Thank you for your reply.
58662 cr points
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30 / M / Dallas, TX
Online
Posted 10/9/16

Venithien wrote:

You were right, and the charge went through, which is unfortunate but its okay. I probably won't have a lot of use for my subscription this month, but its only seven dollars so I'm not that upset anyways. Thank you for your reply.


Customer support may be able to issue you a refund, and cancel your membership. Again, you will need to /contact them directly to do so.
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