Post Reply Something maybe wrong with the mobile apps
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Posted 10/7/16
So, for the past couple of days I've logged in with the app on my IPhone, Android, PS4, and Vita, and it only shows 2 anime. I have mature content enabled, so I have no idea what's going on. I have some screenshots too, which I will upload in the end. Anyway, the 2 anime it shows are Noblesse, and RWBY. It shows I have nothing queued, and I'm just a little disappointed that this is happening as the new season has started. I've logged out and back in, thinking that could be a solution, and the problem persists. My next course of action was to delete the app, re download it, and sign back in. Again, the problem continues. I've tried everything I could think of, and nothing was fixed. Do you guys have any idea what I can do?
Der Zoodirektor
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Posted 10/7/16

catfishyeah wrote:

So, for the past couple of days I've logged in with the app on my IPhone, Android, PS4, and Vita, and it only shows 2 anime. I have mature content enabled, so I have no idea what's going on. I have some screenshots too, which I will upload in the end. Anyway, the 2 anime it shows are Noblesse, and RWBY. It shows I have nothing queued, and I'm just a little disappointed that this is happening as the new season has started. I've logged out and back in, thinking that could be a solution, and the problem persists. My next course of action was to delete the app, re download it, and sign back in. Again, the problem continues. I've tried everything I could think of, and nothing was fixed. Do you guys have any idea what I can do?


Are you in Japan?
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Posted 10/7/16
I am. I'm gonna be here for the next couple of years, up to 3 years max unless I decide to get a Visa and stay here.
Der Zoodirektor
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Posted 10/7/16

catfishyeah wrote:

I am. I'm gonna be here for the next couple of years, up to 3 years max unless I decide to get a Visa and stay here.


That's the problem. We have literally no content availability in Japan.
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Posted 25 days ago
The weird thing is, I've watched many episodes of Anime, while over here. It was only until recently it started to do this. I am on a military base (Oorah Marine Corps XD), and I believe our providers are American. My provider is called MediAudi. Also, for the past two days, I've been able to access my Queue, and watch episodes. This is why I'm confused. I'm sorry for the late reply. Things have been hectic for the past month or two. Thanks for explaining the issue to me though.
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Posted 24 days ago

catfishyeah wrote:

The weird thing is, I've watched many episodes of Anime, while over here. It was only until recently it started to do this. I am on a military base (Oorah Marine Corps XD), and I believe our providers are American. My provider is called MediAudi. Also, for the past two days, I've been able to access my Queue, and watch episodes. This is why I'm confused. I'm sorry for the late reply. Things have been hectic for the past month or two. Thanks for explaining the issue to me though.


Your ISP likely started issuing you an IP address that is tagged for Japan in the geolocation service that CR uses. Either MediAudi needs to get the geolocation database updated so that the IP addresses are tagged for US, or issue you a different IP that has worked in the past.
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