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Post Reply Crunchyroll payment not working.
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Posted 5/9/17 , edited 5/10/17
Some of the issue might have to do with a JavaScript problem (or perhaps a web server error). When I try adding a new credit card in Chrome, the JavaScript console shows this error:

ddb1b4d.js:3
POST https://secure.crunchyroll.com/acct/billing/new/_formhandler 400 (Bad Request)
XHR finished loading: POST "https://secure.crunchyroll.com/acct/billing/new/_formhandler".
send @ ddb1b4d.js:3
ajax @ ddb1b4d.js:3
sendAjaxFormRequest @ ddb1b4d.js:800
submitForm @ ddb1b4d.js:788
dispatch @ ddb1b4d.js:2
q.handle @ ddb1b4d.js:2

EDIT: Also, when something like this happens, the page should report that there's a problem in the browser and/or a problem with the web server, rather than falsely saying that there's a problem with the credit card.
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Posted 6/12/17 , edited 6/12/17
Nice,
can't use paypal anymore for whatever reason. Last time it worked and i could buy a 1 month gift card, this time it gives me some error messages on the Crunchyroll (not paypal) order page. Clearly a fail on crunchyrolls side since i'm able to purchase anywhere else with paypal.
Errors says the following : There was a problem processing your order. You have not been charged. Please try again later. - since 4 days.
Also tried to contact the support. Gave me a standard answer a lá "not our fault contact paypal" - Already tried to remove and register paypal a new.

I'm a bit pissed tho.
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Posted 6/13/17
*edit* Contacted paypal. Let's see what they say.
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Posted 7/27/17
'' Failed to check out, try again'' still cant resubscribe
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Posted 10/11/17 , edited 10/11/17
im having issues i cant renew membership i get an error message on the payment page.. i just googled and this forum came up.. i did contact support but its a little disheartening to see others struggling too.
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Posted 10/11/17 , edited 10/11/17

nicoleami wrote:

im having issues i cant renew membership i get an error message on the payment page.. i just googled and this forum came up.. i did contact support but its a little disheartening to see others struggling too.


For uploading pictures, you need to take the "$" out of the image code (like I did to your post), it's a known bug...

 [crimg]nicoleami:$73787247[/crimg]

[crimg]nicoleami:73787247[/crimg]
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Posted 10/11/17
oooh ok thanks well i think it shows on ur reply so thats ok lol.. but yeh.. im not sure what to do :/
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Posted 10/11/17

nicoleami wrote:

oooh ok thanks well i think it shows on ur reply so thats ok lol.. but yeh.. im not sure what to do :/


You're currently showing as a premium member, so I thought you had gotten it resolved... If you are having an account problem then you should put in a support request directly: /contact
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Posted 10/20/17 , edited 10/20/17
I've had my payments without issues for years now and just got a message in my email saying that my membership has expired (even though it's set to automatically renew). It refuses to process my payment for my card or my linked PayPal account.

Edit:
Wow, what a bunch of con artists. I've been forced to upgrade from Premium to Premium+ in order for it to work. Not cool Crunchyroll. Not cool.
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