Post Reply Dem Xbox problems
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24 / M / Tonawonda, New York
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Posted 10/27/16
Hello I was wondering does any other Xbox owner use crunchyroll, if so ever had the problem where you select crunchyroll it pops up for a second then boots you out cause that's been happening to me a lot where I'm going through anime withdrawals this point XD. I even called Microsoft support and all they say is like oh sorry this is a 3rd party app so you'd have to talk to them about it and as we know they got no phone reps so here I am so if you know anything please tell me I'm all ears for suggestions.
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22 / M
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Posted 10/27/16
I use Crunchyroll on Xbox sometimes ..I never really had a problem with it before

Although I just checked it and I'm expirencing the same issue where the app just crashes, so I guess you're not alone ..I'm not sure if deleting and reinstalling the app will do anything but it might be worth a try
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22 / M / Texas
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Posted 10/27/16
I use it all the time and have had similar issues and I've tried uninstalling and reinstalling but that does not help the issue. I have been having the same issue with HULU but Netflix works just fine and Microsoft says everything is running fine.
24281 cr points
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27 / M
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Posted 10/27/16
Better than PS4. Rewind using that and you'll cut of the ending of the episode because the app is shit,
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Hoosierville
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Posted 10/27/16
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31 / M
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Posted 10/27/16 , edited 10/27/16
You could try clearing the cache. I'm assuming you're on xbox one so-

Press and hold the power button on the front of the console until it powers down completely.
Unplug the power cable from the back of the console so that the power brick in not connected to the console.
Press the power button on the console three or four times. This will ensure that any remaining power in the battery is drained, clearing the cache on the console.
Plug the power cable back into the console.
Wait for the light on the power brick to change from white to orange.
Turn on the console using the power button.

-is how you do it.

If not, maybe it's a connectivity issue and you'll need to check router settings. (Port forwarding, etc.)
One Punch Mod
85971 cr points
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F / Boston-ish
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Posted 10/28/16

KnightmareRemnant wrote:

Hello I was wondering does any other Xbox owner use crunchyroll, if so ever had the problem where you select crunchyroll it pops up for a second then boots you out cause that's been happening to me a lot where I'm going through anime withdrawals this point XD. I even called Microsoft support and all they say is like oh sorry this is a 3rd party app so you'd have to talk to them about it and as we know they got no phone reps so here I am so if you know anything please tell me I'm all ears for suggestions.


I've moved this over to the Xbox Gaming Platforms support forum.

It's more for peer to peer support though. You can reach customer support using the /contact form, and sometimes a customer support rep is available via chat if you go to the Help/FAQ link at the bottom of most Crunchyroll web pages.
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