Post Reply The service is getting worse by the day
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Posted 10/30/16
always having a problem with the videos is almost getting to me. My internet speed is not bad, the videos always have a problem, either not working at all or do not buffer, or sometimes the whole website is too slow even though everything is working nicely.
I pay for this service I expect it to work when I need it, instead of wasting my time waiting for a video for +10 minutes just to start buffering.
if this is not fixed soon I will end my subscription.
Der Zoodirektor
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34 / M / Germany
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Posted 10/30/16
What OS are you on?
29118 cr points
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83 / F / Bite the pillow.
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Posted 10/30/16

iRedYuki wrote:

always having a problem with the videos is almost getting to me. My internet speed is not bad, the videos always have a problem, either not working at all or do not buffer, or sometimes the whole website is too slow even though everything is working nicely.
I pay for this service I expect it to work when I need it, instead of wasting my time waiting for a video for +10 minutes just to start buffering.
if this is not fixed soon I will end my subscription.


What OS and which web browser are you using (Chrome, Firefox, MS Edge/Explorer, etc.)?

If you're using Windows 10, try one of these:

- The Crunchyroll Windows 10 app: http://www.microsoft.com/en-us/store/p/crunchyroll/9wzdncrfj15t For some, this works better than streaming off the CR web site.

- If you're using Firefox, try switching to Google Chrome.

- If you're already using Chrome as your web browser, try installing the HTML5 Player plug-in via the Google Play store:
https://chrome.google.com/webstore/detail/cr-hls-player/aeajdeepnjjdekpbicjhfldagkjndjid
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Posted 10/31/16
I use windows 10, tried the windows app and can say it is extremely bad, and my browser is chrome. installed the plug in and will see if that make it work better.
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