Post Reply Cannot sign up for premium
17 cr points
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25 / M / Washington State
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Posted 10/30/16
Hi! My card lapsed and my new one is on the account. I am trying to reupgrade my account to premium again, however I'm hitting the roadblock of it saying that I have already had a free trial or I'm already a premium member. I am a normal member now, and I dont want the trial. I've been through two tech support people and all that's been done is reactivating my trials, which I really dont need or want. xD I have looked for, and recieved direct links to the page without the trials, but I am still getting the error. Any help would be appreciated! I just want to give you guys money!
Der Zoodirektor
23357 cr points
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34 / M / Germany
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Posted 10/31/16 , edited 10/31/16

giddells wrote:

Hi! My card lapsed and my new one is on the account. I am trying to reupgrade my account to premium again, however I'm hitting the roadblock of it saying that I have already had a free trial or I'm already a premium member. I am a normal member now, and I dont want the trial. I've been through two tech support people and all that's been done is reactivating my trials, which I really dont need or want. xD I have looked for, and recieved direct links to the page without the trials, but I am still getting the error. Any help would be appreciated! I just want to give you guys money!


Use /premium_pick_plan?membership=premium.
17 cr points
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25 / M / Washington State
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Posted 10/31/16
You sir are a hero and a saint! I have tried so many different links but yours was the only one to do the trick. I really appreciate it!

Vielen Dank!
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