Post Reply Anime in Sweden/other countries with the same problem
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Posted 11/3/16 , edited 11/3/16

I think it sucks that I can´t watch some anime just because I live in Sweden! I just signed up for premium but I can´t watch Attack on Titan which is one of the most popular anime on the internet???
This problem exist for several titles, like Cowboy Bebop and One Piece, just to name a few.
I pay the same amount of money as everyone else, so I´m very disappointed that they haven´t made the big titles watchable for everybody.

I just wanted to address this problem, because I think it is very annoying.

Is it only me or is someone else salty because of it?
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Posted 11/3/16

TheNaslund wrote:


I think it sucks that I can´t watch some anime just because I live in Sweden! I just signed up for premium but I can´t watch Attack on Titan which is one of the most popular anime on the internet???
This problem exist for several titles, like Cowboy Bebop and One Piece, just to name a few.
I pay the same amount of money as everyone else, so I´m very disappointed that they haven´t made the big titles watchable for everybody.

I just wanted to address this problem, because I think it is very annoying.

Is it only me or is someone else salty because of it?


Criticism like this from folks in several European countries is pretty common.

This isn't really an Anime discussion though, so I've moved the thread to the Suggestions/Feedback forum, which is specifically for suggestions and feedback about CR's site and services.
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Posted 11/3/16

Thanks,
I was unsure where I was supposed to post it
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Posted 11/3/16

TheNaslund wrote:


I think it sucks that I can´t watch some anime just because I live in Sweden! I just signed up for premium but I can´t watch Attack on Titan which is one of the most popular anime on the internet???
This problem exist for several titles, like Cowboy Bebop and One Piece, just to name a few.
I pay the same amount of money as everyone else, so I´m very disappointed that they haven´t made the big titles watchable for everybody.

I just wanted to address this problem, because I think it is very annoying.

Is it only me or is someone else salty because of it?


It's definitely not just you. A lot of us are salty about it. Although many have become a lot more vocal since Dragon Ball Super.

People, including CR staff, will go to great length to remind us (quite rightly) that what we're really paying for is the service.

It's basically like an all-you-can-eat buffet at your local pizza place. And like the buffet, there are two ways of looking at it.

From CrunchyRoll's point of view, using the pizza analogy, their operating costs are similar regardless of which "branch" you eat at. And if you eat pizza straight for two hours, they're providing the same service regardless of where you are.

From the customer's point of view, though, the same analogy comes over like this:
Your local branch has hawaiian, margherita, chicken and sweetcorn and a wide range of vegetarian pizzas. But you're a major meat fan and only the American branch has the meat feast and pepperoni pizzas on their menu. And if they're the pizzas your prefer, your local branch doesn't feel like it's providing anywhere near as good value for money. Despite them offering pretty much the same service and having pretty much the same operating costs.

CR's hands are tied by licensing. There's only so far they can bargain if the licensor has their mind made up. And they're pretty much bound by NDAs from discussing what's really going on. At least, if they want any given licensor to still want to deal with them next licensing season.

And here's the crus of the problem. They can't provide the full catalogue that international subscribers want but they also can't offer real in-depth explanations which are the only thing that would maybe take the edge off the sting. They can't slash international prices without making a loss. So all they can do is offer what they can and hope that we don't get too pissed off about it.

But being that Toei are a very special kind of special, but hold the keys to several high-profile titles, CR is getting pushed towards a no-win situation bit-by-bit. Because people aren't accepting of a perceived reduction in value, but there's very little that can be done. And good business/PR practice means that they have to spin a positive light on it. (Which just increases the salt!)
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Posted 11/4/16
Okey, now that you have given me the information needed to understand why Crunchyroll is how it is I actually feel less salty about it :)

Thanks for your explanation, it was helpful.
Der Zoodirektor
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Posted 11/4/16 , edited 11/4/16

TheNaslund wrote:

Okey, now that you have given me the information needed to understand why Crunchyroll is how it is I actually feel less salty about it :)

Thanks for your explanation, it was helpful.


You have to see it from this angle:
No matter how much content there is, the price has never changed.
In the US our customers paid those $6.95 when there were only a handful of series in the very beginning. They now have a few hundred and still pay $6.95.
Over in Europe we have access to about half of the content and the price tag does not change from $6.95, GBP 4.99, or €4.99 even if we add 30 more series for everyone each season.

There are a few reason why Europe has less:
- We started the business in the US, so that part of the world has a head start of about 3-4 years when it comes to licenses. Some of the existing licenses we cannot change easily (see next point as for why).
- There are more competitors in Europe buying content for streaming/disc.
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Posted 11/4/16
Oh okey. now I totally get why the situation is like it is thanks to all the information I have been provided with
I´m thankful for you guys informing me about the situation, and despite how my attitude towards Crunchyroll may have looked like I still love Crunchyroll :)
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Posted 11/6/16

shinryou wrote:Over in Europe we have access to about half of the content and the price tag does not change from $6.95, GBP 4.99, or €4.99 even if we add 30 more series for everyone each season.


However, if it ever happened that some regions got their catalogue doubled, some held the same and others halved entirely, the prices would probably stay the same then.
Because the alternatives would be raise prices in the privileged regions or drop them in the disadvantaged one. Two moves you've always been very hesitant to enact.

At the very least, we'd appreciate acknowledgement that in some regions the situation sucks.
Rather than being told how "good" of a deal (when the evidence is to the contrary) we're still getting. Or having the meat of the points ignored to have a technicality in the complaint nitpicked.
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