Post Reply Unable to access the "Payment Methods" section in my settings??
7178 cr points
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M / Nashville, TN
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Posted 24 days ago , edited 24 days ago
So I've been a Premium member to CrunchyRoll consecutively since 2014, and recently the card I'm using has been updated so of course the membership didn't go through correctly. So I got an email to update my payment information, but when I try to access the page I only get an error. It says this

"Error, Sorry an error occurred"

Please help me out, I just want to renew my membership.

Der Zoodirektor
23419 cr points
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34 / M / Germany
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Posted 24 days ago , edited 24 days ago
You'll have to wait for about 24 hours until the automatic cancellation has fully processed. Once your membership status resets to free, you can use /premium_pick_plan?membership=premium to resubscribe.
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