Post Reply no anime found on ipad but in pc yes
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Posted 11/25/16
why there is some anime that i can found in the pc but not in the tablet also happens otherwise, i can find some good animes in tablet but not in pc, anyone know why is happening that?

thanks in advice,

example of anime that i cant found in Tablet but in pc yes > ajin
anime that i can found tablet but not in pc shigatsu wa kimi no uso
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Posted 11/25/16

gemelomelo3 wrote:

why there is some anime that i can found in the pc but not in the tablet also happens otherwise, i can find some good animes in tablet but not in pc, anyone know why is happening that?

thanks in advice,

example of anime that i cant found in Tablet but in pc yes > ajin
anime that i can found tablet but not in pc shigatsu wa kimi no uso


Moved this over to Site Support.. but first things first, have you enabled the Mature option in /acct/?action=video? The apps / tablets have to obey that to fit the guidelines, so it's the most common reason shows don't appear.
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Posted 11/25/16
Hello,

Ty for the answer, I have already enabled the mature option and I still can not see some anime on the PC that im able to see on the iPad, for example shigatsu wa kimi no uso and the same thing happens from the ipad to the pc

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Posted 11/25/16 , edited 11/25/16

gemelomelo3 wrote:

Ty for the answer, I have already enabled the mature option and I still can not see some anime on the PC that im able to see on the iPad, for example shigatsu wa kimi no uso and the same thing happens from the ipad to the pc

In the browser on both your PC and iPad, go to the following page, scroll down to the "Detected Country:" information in the light grey text near the bottom, and verify both show the same country:
http://www.crunchyroll.com/help?topic=contact

If both are connected to the same ISP I would certainly expect to see the same result (unless you were knowingly or unknowingly* using a proxy or VPN), but it is one other thing that can affect which shows you can see.


*I don't know if it is as common anymore, but 5-8 years ago when I spent about 50% of my workday removing malware from people's computers, it wasn't surprising to find a proxy added to a computer's internet connection.
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Posted 11/25/16

gemelomelo3 wrote:
I still can not see some anime on the PC that im able to see on the iPad, for example shigatsu wa kimi no uso and the same thing happens from the ipad to the pc


What language do you have set on the PC in the footer?



If it is set to a language that CR can't provide subs for in your country, it won't show up on the PC, but if your default in the video settings page is different, on the iPad you may see a somewhat different list of shows.
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