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Post Reply Unknown video player error
4012 cr points
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29 / F
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Posted 11/26/16
Hello everyone,
I'm using the crunchyroll app on a PlayStation 4, I'm been using it for several months without any issues. I also watch in my computer and the crunchy app on my phone.
However for the last few days every time I try to watch a video in the PlayStation app I get en error message that says "there was an unknown video player error. Please go back and try again". I obsviously try again vigously and keep getting the same message or a black screen. This is for EVERY single show.
I have installed and installed the app several times, turned on/off the psp, checked everything is up to date, checked internet conection, linked unlinked account, deleted and re-added queue...
Netfliz and other apps are working just fine.
Is anyone else having this issue?? Does anyone have any ideas??
Any help is appreciated!! Cheers!
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26 / M
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Posted 3/4/17
I've been having the same problem on my PS3 app
20005 cr points
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38 / M / Houston, TX
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Posted 3/4/17
Same issue here. Tried on my phone, ps3, ps4...no go on any platform....
6005 cr points
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Posted 3/4/17
I am having same bloody problem on both PS3 & PS4. WTF?
4007 cr points
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42 / M / Chicago
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Posted 3/5/17
I've been having the exact same issue as well on both PS3 and PS4. Has anyone reported this yet? I also have tried uninstalling the app on both platforms, logging out and logging back in, activating/deactivating, putting both platforms on CAT5 as opposed to WiFi, but have the same issue. This started for me about 2 weeks ago. But I can watch the same episodes on my Android cell phone and on my PC with NO issues on the exact same network!
13016 cr points
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36 / M
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Posted 3/10/17
I have been having the same problem for around a week now. Only on PS3 though. Mobile app and PC works fine but get the Unknown Video Player Error majority of the time when I try to watch on PS3.
16 cr points
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22 / F / usa
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Posted 3/19/17
Im having the exact same issue. It is only one video for ps3, ps4, android and pc. Ive un and reinstalled the app. Cleard cache and everything. Unqued and requed just incase but nothing. Waited a few days and now i can see the adds but then thats it. Same resault
38041 cr points
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Posted 3/20/17 , edited 3/20/17
Getting the same error as well(Error,there was an unkown video player error.please go back and try again), having this problem for 2 days now on PS4 only.Works fine on pc,android devices,xbox360/1.
For example i can watch all the eps of Gabriel Dropout, except the latest one (ep 11),same with Trickster.
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