Post Reply can't access guest pass
3 cr points
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58 / M
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Posted 3 days ago
When I tried to access a guest pass, was given message: existing premium + members can't receive guest passes. Unfortunately, I can't afford a premium membership, So why is the system thinking I have a membership? By the way, I am still getting ads, So the system knows I don't have a membership, ???
One Punch Mod
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F / Boston-ish
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Posted 3 days ago

88mmkannone wrote:

When I tried to access a guest pass, was given message: existing premium + members can't receive guest passes. Unfortunately, I can't afford a premium membership, So why is the system thinking I have a membership? By the way, I am still getting ads, So the system knows I don't have a membership, ???


Your profile page currently says you are a premium plus member. What does it say when you go to /acct/membership?

Is it possible you still had another guest pass active when you tried to redeem a new one?

If you are still not getting premium plus benefits, contact customer support using the /contact form.
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