Post Reply bugs with video comment section
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45 / M / Colorado
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Posted 12/4/16 , edited 1/30/17
(1) The "sort by" has not worked for several months now. For example, sorting by "Top" doesn't work.
(2) The "report to moderator" doesn't work. Lets you enter a reason, then pops up "unknown type" which I assume means it didn't work.

Same results for both issues under Firefox and Edge (at least).
Dragon
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Posted 12/4/16

Chuut-Riit wrote:

(1) The "sort by" has not worked for several months now. For example, sorting by "Top" doesn't work.
(2) The "report to moderator" doesn't work. Lets you enter a reason, then pops up "unknown type" which I assume means it didn't work.

Same results for both issues under Firefox and Edge (at least).


I'm not sure what's going on with the sorting issue.. it's working for me under Chrome, at least right now, but hopefully one of the engineers can check that out.

With the report to moderators - if a mod has already deleted the comment, you'll get the unknown type message (because the comment doesn't exist by the time you reported it). If you'd like to do a test with me, could you send me a PM and we can arrange a time to see if we can make it work? At least that side I might be able to help with, or get more info so we can help the engineers figure it out.
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Posted 12/5/16
Did some further testing, and sorting doesn't work (for me) under Firefox, Edge, IE, or Chrome. I'm using Windows 10 Pro if that matters. It certainly did work a few months ago, so maybe some Microsoft update broke it?

Turns out that the post I was trying to report is now "hidden" (though it still exists and can be seen if you click on it) so perhaps that is the situation you describe?

Thank you for helping to investigate
Otter Modder
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Posted 12/5/16
Just to add on, there is indeed a bug with top-level comments that will prevent you from properly reporting them. In cases like that, feel free to report the user directly and mention it is for a comment, and we'll look into it that way.

As for the sorting, it has been kinda wonky for the last couple months, so while sorting by new should work, sorting by top won't be very accurate.
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