Post Reply Guest pass not ending
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Posted 12/7/16 , edited 12/7/16
I used a quest pass three days ago. It says on my profile that it was supposed to end yesterday, yet my status is still that of a Premium+ member. None of the premium-only videos work though, they won't start. I've tried logging out and back in. I would like to buy a normal Premium-membership, but it won't let me because I'm marked as a Premium+ member.
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Posted 12/7/16 , edited 12/7/16
you mean guess pass? ohh that kind of problem happened to me before :)
but i waited i guess eventually it will be removed by then, who knows.
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Posted 12/7/16 , edited 12/7/16

Carotzku wrote:

I used a quest pass three days ago. It says on my profile that it was supposed to end yesterday, yet my status is still that of a Premium+ member. None of the premium-only videos work though, they won't start. I've tried logging out and back in. I would like to buy a normal Premium-membership, but it won't let me because I'm marked as a Premium+ member.


Since it's stopping you from getting premium content and from buying a premium membership I suggest using the /contact form to reach customer support directly. They should be able to reset your account so you can buy and use a membership.
An9el 
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Posted 12/8/16 , edited 12/8/16
My guess pass was sapose to end on the 6th it's now the 8th and still working like a GP
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