Post Reply Alas, Crunchyroll don't want my money
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Posted 12/10/16

Well, on the spur of the moment after a couple of years I thought I'd start paying for Premium again today. Unfortunately, it looks like Crunchyroll really don't want my money. Credit card? Nope, unspecified problem. Paypal? Ditto.

Well, maybe its some odd browser interaction? Let's try the Crunchyroll app.... nope! Strangely it looks like I couldn't even enter valid details via the Android app, as the Postcode field would only accept digits and not letters. Try to cut and paste? No, only the digits go through. So no way to enter payment details there.

I then learn that in that since my absence Crunchyroll now isn't available on my Samsung Smart TV anyway, so the whole thing was pointless. Ah well.





Der Zoodirektor
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Posted 12/10/16

dmz_uk wrote:


Well, on the spur of the moment after a couple of years I thought I'd start paying for Premium again today. Unfortunately, it looks like Crunchyroll really don't want my money. Credit card? Nope, unspecified problem. Paypal? Ditto.

Well, maybe its some odd browser interaction? Let's try the Crunchyroll app.... nope! Strangely it looks like I couldn't even enter valid details via the Android app, as the Postcode field would only accept digits and not letters. Try to cut and paste? No, only the digits go through. So no way to enter payment details there.

I then learn that in that since my absence Crunchyroll now isn't available on my Samsung Smart TV anyway, so the whole thing was pointless. Ah well.


Send us a ticket to /contact, so we can check why exactly both your card and PayPal are being refused.
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Posted 12/10/16
I can absolutely watch anime from pirate sites.
Just Crunchyroll loses me and my money
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Posted 12/10/16
This person gets it. ^
39626 cr points
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Posted 12/10/16
For me is the same, today I tried to renew my Premium access by different ways without success.
I sent a ticket they because at this moment I can't watch the episodes for premium users. Seems like CR page have issues with the payments.
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Posted 12/11/16
I've been having the same issues for the past two days. All I have to do is click 'get premium' and I get a error 'Something went wrong.' I'm not even able to add a CC as a new payment option without 'Something went wrong, try again later.'
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