Post Reply 1 Message notification when i've opened all messages
30539 cr points
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Posted 12/12/16 , edited 12/12/16
Hello,

It appears I have a ghost message, I have defiantly opened up all my inbox messages but it still says I have one message notification.

Any help would be appreciated.
Dragon
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Posted 12/12/16

DanDanUk wrote:

Hello,

It appears I have a ghost message, I have defiantly opened up all my inbox messages but it still says I have one message notification.

Any help would be appreciated.


Oddly enough, I was just mentioning to someone else in another thread that these kinds of problems might show up - though I was thinking it would be a -1 inbox count, but it's the same thing. Just contact support /help?topic=contact, they can reset your stats and get your inbox count correct if they haven't already thanks to your thread here.
30539 cr points
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24 / M / England
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Posted 12/12/16

MakotoKamui wrote:


DanDanUk wrote:

Hello,

It appears I have a ghost message, I have defiantly opened up all my inbox messages but it still says I have one message notification.

Any help would be appreciated.


Oddly enough, I was just mentioning to someone else in another thread that these kinds of problems might show up - though I was thinking it would be a -1 inbox count, but it's the same thing. Just contact support /help?topic=contact, they can reset your stats and get your inbox count correct if they haven't already thanks to your thread here.


Thank you MakotoKamui for your feedback, I'll wait a little longer until I contact Crunchyroll directly, if I have no luck with this forum post I will follow it up with support.

Greatly appreciate the help
Dragon
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Posted 12/12/16 , edited 12/12/16

DanDanUk wrote:

Thank you MakotoKamui for your feedback, I'll wait a little longer until I contact Crunchyroll directly, if I have no luck with this forum post I will follow it up with support.

Greatly appreciate the help


My pleasure! For me it was a missing notification about a forum response, which is more fleeting, but definitely indicated that something was going on. Probably all due to a server upgrade, reset, or restore based on past experience. It's a simple click for the support crew to fix you up, don't worry.
Der Zoodirektor
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35 / M / Germany
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Posted 12/13/16

DanDanUk wrote:

Hello,

It appears I have a ghost message, I have defiantly opened up all my inbox messages but it still says I have one message notification.

Any help would be appreciated.


Should be fixed.
30539 cr points
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24 / M / England
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Posted 12/13/16

shinryou wrote:


DanDanUk wrote:

Hello,

It appears I have a ghost message, I have defiantly opened up all my inbox messages but it still says I have one message notification.

Any help would be appreciated.


Should be fixed.


Thank you very much for fixing it, greatly appreciated.
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