Post Reply Tmobile Binge On support?? Eating my data - how to lower quality for premium members?
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Posted 12/13/16
Hello, I am a premium member and also have tmobile. As we know, Crunchyroll is part of the tmobile Binge-on program which means data usage does not count against the monthly quota if you are using crunchyroll app and running 480p video - how do you make it so the video is just 480p when you stream and not 1080p??

Thanks in advanced!
Posted 12/13/16 , edited 12/13/16
Step One:

Log into your myTmobile account.

Step Two:

Click on Profile up in the top-right

Step Three:

Go to Media Settings on the menu to the left.

Step Four:

Make sure that BingeOn is set to ON (unlike in the image below)



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Essentially, if BingeOn is turned on - you should not be getting charged for streaming on Crunchyroll through the CR app. :
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Posted 12/13/16


i have unlimited data (capped at 21GB a month though).. but i have to check

since i would want to play the videos at 1080p and use up to the GB allowed each month

so i'm not sure if it's the signal or they set it so i can't watch video in 1080p.. i have to go through the steps you listed and disable binge on..

they had pretty nice offers before

4 lines unlimited talk, text and data for $120/month (plus taxes an fees)

so that's around $35-$38 a month for unlimited data? probably the cheapest plan around
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Posted 12/14/16
So I forgot to clarify that the binge on service had been enabled on my account. I have gone in the app and changed the playback quality to low but I am still not sure if it is eating into my data. Will stop by a tmobile store today to get this cleared up.
Posted 12/14/16

wassa786 wrote:

So I forgot to clarify that the binge on service had been enabled on my account. I have gone in the app and changed the playback quality to low but I am still not sure if it is eating into my data. Will stop by a tmobile store today to get this cleared up.


If you have the Tmobile app installed, you can see if watching Crunchyroll is causing you to use data simply by comparing a before and after of the "used" data on the app. It would probably be easier to do it that way than to go to a T-Mobile store (in my opinion, at least). Up to you, either way! Good luck.
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Posted 12/14/16 , edited 12/15/16

ninjitsuko wrote:



I'm on one of their old plans - Unlimited 4G (with no cap - trust me, I go well over 21GB per month and I'm still getting 80-120Mbps download). When the BingeOn option came out, I immediately went and turned it off because it doesn't serve any real purpose to me. The only thing I utilize when it comes to their "unlimited streaming" is Spotify - which they allow for extreme quality without it counting against your data cap (else, I'd be using about 100-150GB a month easily).

But yes, you do have to manually disable "BingeOn" in order to receive 1080 video from any source that's on their list of supported streaming sites/apps. Otherwise, it'll always default to 720p or whatever equivalent for that service. This also includes Crunchyroll.




i went over the cap before but only for 2 months.. .. they will throttle the frequent high users.

80-12Mbps? from cell phones?

i can barely play 720p movies without buffering!.. how did you get that type of speed?

i thought maybe it was the signal.. since it's never full bar for me..
Posted 12/14/16 , edited 12/14/16


I'm on one of their old plans - Unlimited 4G (with no cap - trust me, I go well over 21GB per month and I'm still getting 80-120Mbps download). When the BingeOn option came out, I immediately went and turned it off because it doesn't serve any real purpose to me. The only thing I utilize when it comes to their "unlimited streaming" is Spotify - which they allow for extreme quality without it counting against your data cap (else, I'd be using about 100-150GB a month easily).

But yes, you do have to manually disable "BingeOn" in order to receive 1080 video from any source that's on their list of supported streaming sites/apps. Otherwise, it'll always default to 720p or whatever equivalent for that service. This also includes Crunchyroll.

Posted 12/15/16


I've been going over the so-called 21GB cap for over two years straight now (my average per month is around 47GB).

I'm still on "Jump on Demand" - so I just upgrade to the latest and greatest phone without paying anything (I can walk out without putting down a down payment or even having to pay taxes on the device). So I'm on an LG v20 at the moment and it utilizes their new spectrum.
Before I would only get around 40-60Mbps, now I easily get twice that speed while having 2-4 bars.

I will admit they will cap me if I go over my 16GB tethering limit. But as for straight up phone data? Nope, I haven't been touched in two years and I still use an excess of data. My Tmobile is almost as fast as my wifi - so I'm rarely using wifi due to unlimited data + speeds.
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Posted 12/15/16



you live close to a tower? since it's not that fast for me

i tested the speed and it's not really accurate.

i got 31Mbps on the first test. and then 3-5Mbps after that.. and then up to 32Mbps.. ?

I'll try to disable binge on now.. let see if it will do anything..
Posted 12/16/16 , edited 12/16/16


Yeah, I'm pretty close to quite a few different Tmobile towers (less than 10 miles away - around 20-30 different towers). You can use OpenSignal to see where your nearby tower is and all that goodness. I'm always at 4G speeds. Sounds like you're hitting around 3G speeds at that rate.

Disabling BingeON won't increase your overall speeds as it only caps the compression rate for streaming content and sends it to you at whatever speed you're connected at. Several factors are at play when it comes to speed:

1. Device (even while using an iPad Pro on Tmobile, I only get around 45-60Mbps at best; my LG v20 gets insane speeds - my Pixel XL only gets around 80-95Mbps).
2. Tower (distance, what technologies are being used, etc - some towers around here aren't using the newest spectrum, so I might get 45-60Mbps while driving around).
3. Location in general (I'm 20 minutes from Raleigh, NC .. and 20 minutes away from Chapel Hill, NC - both are college towns and that's why there's a redonkulous amount of towers around me).



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Posted 12/16/16

ninjitsuko wrote:



Yeah, I'm pretty close to quite a few different Tmobile towers (less than 10 miles away - around 20-30 different towers). You can use OpenSignal to see where your nearby tower is and all that goodness. I'm always at 4G speeds. Sounds like you're hitting around 3G speeds at that rate.

Disabling BingeON won't increase your overall speeds as it only caps the compression rate for streaming content and sends it to you at whatever speed you're connected at. Several factors are at play when it comes to speed:

1. Device (even while using an iPad Pro on Tmobile, I only get around 45-60Mbps at best; my LG v20 gets insane speeds - my Pixel XL only gets around 80-95Mbps).
2. Tower (distance, what technologies are being used, etc - some towers around here aren't using the newest spectrum, so I might get 45-60Mbps while driving around).
3. Location in general (I'm 20 minutes from Raleigh, NC .. and 20 minutes away from Chapel Hill, NC - both are college towns and that's why there's a redonkulous amount of towers around me).


no.. i think it's 4G.. but my house is probably a bit far from the tower since it's never full bar..

it will switch to 3G or no signal when i'm in a Costco warehouse.. it's hard to get any signal in there due to concrete walls they have

i wonder if Android N will also help with data speed?

i didn't notice any security patch coming out this month for m nexus 6.. i guess it's late .. also 7.1.1 android will be out for the system as well.. the last firmware update for this phone from goggle
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Posted 12/16/16

AnimeAddictANN69 wrote:

i didn't notice any security patch coming out this month for m nexus 6.. i guess it's late .. also 7.1.1 android will be out for the system as well.. the last firmware update for this phone from goggle


I believe Google stated that the Nexus 6 won't be getting Android 7.1.1.
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Posted 12/17/16 , edited 12/18/16

eyeofpain wrote:


AnimeAddictANN69 wrote:

i didn't notice any security patch coming out this month for m nexus 6.. i guess it's late .. also 7.1.1 android will be out for the system as well.. the last firmware update for this phone from goggle


I believe Google stated that the Nexus 6 won't be getting Android 7.1.1.



did they change it recently?
http://www.techradar.com/news/phone-and-communications/mobile-phones/android-7-what-we-want-to-see-1311290


since i'm expecting the update with the security patch for december which is not even out yet.. usually it's around the 5th-10th of each month.. ?

btw. @nitsuki

when i disabled Binge on.. i can now watch 1440p videos on my Nexus 6 with no problem :).. sometimes my LTE data will drop to 3G or H though..
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