Post Reply Contacting Support -_-
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Posted 12/14/16
"For payments, store orders and account questions please [url=https://help.crunchyroll.com/hc/en-us]Contact Support directly."

So we click that...
click on billing and yet I still can't find a email us / contact us button ANYWHERE


I ended up googling for "Crunchyroll Contact Support" and came across this [url=http://www.crunchyroll.com/help?topic=contact]Contact Us page.

should really fix it so its easier for us to find how to contact you
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Posted 12/14/16 , edited 12/14/16
Some how I double posted... sry
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Posted 12/14/16
It's there... but you have to play Russian Roulette with which link you click, since even reading closely, there are still two out of the four supplied links which seem to point you there, but only one is the correct one... (I searched for the word "Contact" at the page the FAQ link sends you to)

https://help.crunchyroll.com/hc/en-us/articles/206437495-How-do-I-contact-Crunchyroll-Customer-Service-




I think they want people to try harder to search out to try to solve their own issues first, for a lot of common problems which are found in the FAQ and especially in the help forum with searches. But yeah, when it's a billing/credit card/premium access issue, then you aren't going to be able to fix that yourself, so the link should be plainer for those.

The link is pretty plain and easy to find when you are at this page, though...

/orderstatus



Or you can just go to the URL bar and edit out everything except http://www.crunchyroll.com/ and then type the word "contact" after that: http://www.crunchyroll.com/contact
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