Post Reply The Problem With Crunchy Rolls Xbox One APP
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41 / M
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Posted 12/16/16
every time i try to login and watch crunchy roll on my xbox one the app forces itself to close
it does not give an error msg at all it just shuts down before any of the site can have a chance to open
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Posted 1/16/17
I would also like to know a fix for this since I am having the same issue.
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31 / M / Dallas, TX
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Posted 1/16/17

XGCGWOLF wrote:

I would also like to know a fix for this since I am having the same issue.


Have you tried the steps in the FAQ article: https://help.crunchyroll.com/hc/en-us/articles/208891166-My-XBOX-ONE-app-won-t-let-me-watch-any-videos-?
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Posted 1/16/17
I have uninstalled the CR app more than once and reinstalled it.
I have uninstalled the CR app and then powered off the XBox 1 and unplugged it while I slept and then plugged it back in and powered on.
I then reinstalled the CR app.
And before I'm told to start the app and logg off it I can't do that because the app forces itself closed faster than you can move the cursor.
I am asking for a fix because it also seems there are people dealing with the same issue. It has been several days since it started and I still can't watch any of the shows I want even though I am a premium member.
59887 cr points
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31 / M / Dallas, TX
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Posted 1/16/17

XGCGWOLF wrote:

I have uninstalled the CR app more than once and reinstalled it.
I have uninstalled the CR app and then powered off the XBox 1 and unplugged it while I slept and then plugged it back in and powered on.
I then reinstalled the CR app.
And before I'm told to start the app and logg off it I can't do that because the app forces itself closed faster than you can move the cursor.
I am asking for a fix because it also seems there are people dealing with the same issue. It has been several days since it started and I still can't watch any of the shows I want even though I am a premium member.


Check your /queue for any shows with a white box where the episode thumbnail should be on the tile, and remove any you find.
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Posted 1/16/17 , edited 1/16/17
I can not do that on CR app because it shuts down instantly
59887 cr points
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31 / M / Dallas, TX
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Posted 1/17/17 , edited 1/17/17

XGCGWOLF wrote:

I can not do that on CR app because it shuts down instantly


Do it on the website (that's why I linked it in my post). You may also need to clear out your history, if it's very extensive.
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