Post Reply Sorry, you can have only one free trial per payment method.
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17 / M
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Posted 12/23/16 , edited 1/6/17
Hi,
So been using Crunchyroll for free for a while now and decided id give the free trial a go before seeing if i want to become a member on going through the card option i am given the message

Sorry, you can have only one free trial per payment method.

i have never had a free trial before and in fact only just created this account today (December 23rd) is this some sort of server error?

Thanks
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61 / M / Earth
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Posted 12/23/16
In the case of a billing oddity like this, if you want to try the trial period, which then automatically defaults to the monthly (30 day) billing cycle afterwards if you don't cancel in time, you'll need to contact support to reset something on your account. Don't know why that happens, but you aren't the first to report having the issue.

If instead, you want to just sign up without the trial, you can click here and have additional discounted options for the billing cycle:
/premium_pick_plan?membership=premium
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