Post Reply Trying to upgrade from Premium to Premium+ using prepaid gift
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Posted 12/25/16
In my "Current and Future Memberships" in my Account Settings, I have a prepaid 12-month gift for Premium+. I am currently a recurring Premium subscriber. I have tried cancelling my recurring subscription (in hopes that it would upgrade to Premium+) and the site is not allowing me to do so. At first, my recurring sub was cancelled, and now it is back up and giving me the option to cancel my recurring again.

How do I properly redeem this gift?
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Posted 12/25/16

jakedkruse wrote:

In my "Current and Future Memberships" in my Account Settings, I have a prepaid 12-month gift for Premium+. I am currently a recurring Premium subscriber. I have tried cancelling my recurring subscription (in hopes that it would upgrade to Premium+) and the site is not allowing me to do so. At first, my recurring sub was cancelled, and now it is back up and giving me the option to cancel my recurring again.

How do I properly redeem this gift?


Your Premium+ gift subscription should pick up as soon as your current Premium membership is set to renew. If you can't wait, for whatever reason, you should /contact customer support directly.
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