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57 / M
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Posted 1/1/17
I have Android version HD 7, 4th generation, Crunchyroll version 0.9.7.

Saturday night during a Food Wars marathon I started getting a message that there was a video playback problem and to try again later. Since that did nothing I cleared the cache, rebooted my device and even uninstalled and reinstalled the app twice which did nothing to fix the problem. Do you have any new ideas?
Der Zoodirektor
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Posted 1/1/17 , edited 1/1/17

DoubleWide wrote:

I have Android version HD 7, 4th generation, Crunchyroll version 0.9.7.

Saturday night during a Food Wars marathon I started getting a message that there was a video playback problem and to try again later. Since that did nothing I cleared the cache, rebooted my device and even uninstalled and reinstalled the app twice which did nothing to fix the problem. Do you have any new ideas?


We're not officially supporting any of the Fire devices currently, and the app version you are using is years old. We will not be able to troubleshoot this for you at the moment. Sorry about that.
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57 / M
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Posted 1/1/17
I see, my apologies for bothering you.
Der Zoodirektor
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Posted 1/1/17

DoubleWide wrote:

I see, my apologies for bothering you.


Should we release a proper app for the Fire devices, we will announce this on the front page.
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