Post Reply Can't cancel?
3 cr points
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Posted 1/2/17
So, I signed up for the trial and forgot about it until i got charged last month. When got the email about it went straight to website to cancel account so wouldnt get charged again. Thought I got it taken care of and canceled. Then today I got another email saying payment went through and got online to see why. Apparently it won't let me cancel. I tried today and gives me "can't cancel at this time" i must have missed that last time and why im getting charged still. Can someone please help me figure out why i can't cancel? i dont wanna pay for something i don't use!
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